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Description We are looking for a skilled Credit/Collections Supervisor/Manager to lead and oversee the credit and collections operations for our organization in Blacklick, Ohio. This role involves managing a team, ensuring efficient credit limit reviews, and fostering strong collaboration to achieve departmental goals. The ideal candidate will have a strong background in accounting systems, B2B collections, and team leadership.

Responsibilities:

• Supervise and guide the credit and collections team to ensure smooth daily operations.

• Oversee the setup of new accounts and ensure accurate documentation and compliance with company policies.

• Conduct credit limit reviews and implement strategies to minimize risk.

• Collaborate with internal teams to address and resolve billing and accounts receivable issues.

• Develop and implement processes to enhance efficiency and team performance.

• Manage cash applications and monitor cash activity to ensure accurate reporting.

• Foster team engagement and buy-in to achieve departmental and organizational goals.

• Address and resolve escalated issues or "firefighting" scenarios promptly and effectively.

• Utilize CRM and accounting software systems to track and analyze financial data.

• Ensure adherence to company policies and regulatory requirements in all credit and collections activities. Requirements • Minimum of 5 years of experience in credit and collections management.

• Proficiency in accounting software systems, including 3M, ADP, and CRM tools.

• Strong background in B2B collections, accounts receivable, and billing functions.

• Demonstrated ability to lead a team and foster collaboration.

• Experience in cash activity monitoring and cash application processes.

• Excellent problem-solving skills to address and resolve complex financial issues.

• Ability to develop and implement efficient processes to improve operational performance.

• Strong communication skills, both verbal and written, to interact with internal teams and external stakeholders.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .