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Claims Director
- CRC Insurance Services, Inc. (Covington, LA)
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The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility ([email protected]?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._
Regular or Temporary:
Regular
**Language Fluency:** English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
To actively handle all aspects of the claims process for Managing General Underwriter/Lloyd's Coverholder, including analysis, review and resolution of complex property and liability claims and oversight of outside litigation counsel, independent adjustors, surveyors and other experts and to assume primary responsibility for maintenance of claims data and issuance of loss runs, claims bordereaux and other statistical information necessary to in-house underwriting staff, carrier partners, retail brokers and assureds.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Receive reports of incidents from brokers and assureds, with availability 24 hours a day, 7 days a week.
2. Determine all potentially applicable policies, and analysis of coverage issues under multiple lines of coverage, including but not limited to hull, P&I, MEL, MGL, wharfinger's, terminal operator's, stevedore's, boat brokers, contractor's equipment, inland marine, excess and umbrella policies.
3. Conduct or oversee investigations.
4. Evaluate liability and damages.
5. Establish and updating reserves.
6. Determine appropriate settlement amounts.
7. Select, assigning and supervise outside attorneys, independent adjustors, marine surveyors, engineers, medical auditors and other experts, as warranted by the facts of each particular claim.
8. Attend and actively participate in mediations, settlement conferences, depositions and trials, as representative of the carrier.
9. Maintain claim files in appropriate format to meet all carrier requirements.
10. Prepare and draft complex correspondence, including but not limited to reservation of rights and denial of coverage letters, letters of undertaking, position papers, releases and other settlement documents, and notices and status reports to carriers and reinsurers.
11. Prepare loss runs and claims bordereaux.
12. Liaise with staff underwriters to keep them apprised of claims activity on account basis.
13. Participate in claims audits by carriers and reinsurers.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Five years of work experience in claims department of insurance carrier, MGU or retail broker
2. Claims Adjustor license in state of residence, and non-resident Claims Adjustor license in any state in which claims adjusting functions are to be performed
3. Proficiency with Microsoft Office Package (Word, Excel, etc.) and the ability to learn and utilize bespoke insurance software applications
4. Knowledge of the structure of and participants in the U.S. and London insurance markets, and marine insurance principles, practices and procedures
5. Knowledge of and familiarity with the various types of marine equipment insured
6. Strong verbal and written communication skills, with emphasis on accuracy, confidentiality, tact and diplomacy
7. Strong organizational skills and the ability to handle multiple tasks simultaneously
8. Some travel required
9. Ability to work extended hours when necessary
**General Description of Available Benefits for Eligible Employees of CRC Group:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
_CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace._
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)
Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.
Why CRC Group?
• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.
Who We’re Looking For
We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.
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