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Alamo Group Inc. has some of the most recognized and successful vegetation, outdoor power equipment, and agriculture brands in the market. The Credit Manager is a key position in the company and will support and contribute to the company goals of profitability, return on investment, inventory turnover, and accident prevention. The Credit Manager, under minimal supervision, maximizes cash inflow, monitors cash assets/receivables, works to eliminate receivable delinquencies, and establishes/implements company/corporate credit/collections policies/procedures.

Core Competencies for this position include:

+ Leading Change

+ Leading People/Teamwork

+ Communication

+ Business Acumen

+ Results Driven

Essential Functions of the Job:

+ Focus, communicate, encourage and contribute to Safety in all aspects of the job and all company meetings

+ Ensure adherence to internal controls relative to cash/receivables and credit/collections via strict administration/implementation of credit/collections policies/procedures

+ Ensure customer permanent records are maintained in accordance with corporate record retention policy and legal requirements including deletions, updates and credit reports

+ Ensure submissions of County and State UCC are filed timely and accurately; ensuring UCC are adequate and updated as necessary

+ Prepare cash collections, accounts receivable, and department budgets and forecasts

+ Obtain credit reports and references by phone, fax, or computer

+ Analyze customer credit worthiness via credit report and financial statement reviews

+ Recommend/deny credit to potential customers and determine appropriate credit limits

+ Perform audits of new dealers and inventory certifications. Report results to management

+ Communicate professionally and courteously with internal and external customers

+ Develop strong working relationships both externally (customers/dealers) and internally (Accounting, Customer Service, Shipping, Marketing Admin, Corporate, Outside Sales, et al) to meet goal objectives, to achieve best possible outcomes, to ensure safeguard of company assets, to facilitate communication and flow of information, and to deliver high levels of customer service

+ Communicate with Corporate Accounts Receivable regarding proper cash application steps, request for write-off adjustments, and resolution on problem accounts

+ Release orders for shipment based on customer account status. Notify customers of shipments held due to over credit limit, sold-out-of-trust (SOT), and/or past due account situations by either e-mail or phone. Works to resolve hold problems quickly and in the best interest of the Company

+ Notify customers of insufficient or short payments. Generate past-due reports using computer system. Send discrepancy notice(s) to customers via letter, phone or fax

+ Coordinate SOT tracking and collection process, send customer notifications of SOT credit holds, and monitor for appropriate collection steps

+ Make collection calls on delinquent accounts, negotiate with dealer/customers in good faith, and offer payment plans, which are in the company's best interest and protect Company assets

+ Determine when use of outside collection agency and/or corporate attorney is appropriate to assist collection efforts

+ Perform customer service duties including problem/dispute resolution and answering customer inquiries and requests for information

+ Resolve customer-billing errors utilizing JD Edwards system capabilities and interdepartmental relationships to achieve best-case outcome

+ Perform search for credit balances in Accounts Receivable. Initiates refund check requests for credit balances timely and according to company policy

+ Complete all assignments with a high degree of accuracy, follow-up and completeness, including analysis, paperwork and communications

+ Report monthly/quarterly Accounts Receivables/Collections results including bad debt, cash discounts, past/current/future due aging details, gross/net collections, etc.

+ Assist with physical inventories, reserve tests, analysis, and financial audits by reconciling customer accounts, providing backup for auditors and responding to audit inquiries as required

+ Lead monthly Credit Review meeting with management. Accurately communicate credit achievements/opportunities/issues with Executive Leadership Team and Marketing Administration staff members utilizing KPI and graphs

+ Manage daily operation of Credit department. Conduct subordinates’ performance evaluations, reviews and recommends job applicants/employees (internal/external) for promotions, merit raises, job assignments, etc.

+ Perform other duties as directed by Supervisor

Knowledge, Skills and Abilities (KSA’s):

+ Knowledge of discounting, cash application, warranty claims processing and product return procedures preferred

+ Knowledge of financial statements

+ Able to interpret credit worthiness

+ Excellent communication skills, verbal and written. Able to deal with customers/problems in a good faith, professional and courteous manner; using reasonable and good judgment

+ Proficient use of computer and Microsoft Office programs (spreadsheets, presentations, e-mail and database usage)

+ Able to operate standard office equipment including 10-key calculator by touch

+ Able to organize/prioritize work

+ Able to work overtime, under pressure, weekends and/or holidays as required

Education and Experience:

+ Bachelor's degree in Business/Finance required.

+ 3+ years previous credit/collections experience required, preferably in a manufacturing environment.

+ Background in billing, accounts receivable and accounts payable required

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Standard office equipment. Frequent use of stairs. Some stooping, reaching and bending to retrieve files, reports, etc. Some light lifting less than 15 lbs.

Alamo Group is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity or expression, disability or veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing (where permitted by law).