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Job Title: Technical WriterJob Description

This position plays a pivotal role in supporting the Parts, Service & Technical Division by contributing to the business objectives of enhancing Fixed-First-Visit rates. The role involves developing impactful technical training content, documents, and materials based on thorough market studies and needs analyses. The position aims to educate dealership personnel, particularly technicians, on various topics such as vehicle systems, emerging technologies, and diagnostic procedures, thereby ensuring a higher level of technical proficiency and service accuracy.

Responsibilities

+ Develop and maintain online self-study modules, accounting for 40% of the role.

+ Create and update training center skill modules, comprising 30% of the responsibilities.

+ Conduct market studies and needs analyses, identifying action plans to improve performance metrics, contributing 15% to the role.

+ Complete assigned special projects as needed, representing 15% of the responsibilities.

Essential Skills

+ Bachelor’s or Associate Degree in Automotive Technology or a related field from an accredited technical institute or trade school.

+ 5 to 7 years of hands-on technical or mechanical experience in the automotive industry, with a strong understanding of vehicle systems, diagnostics, and repair procedures.

+ ASE certified in areas A1-A8, with L1 & L3 preferred.

+ Proficient in using Honda Diagnostic System (i-HDS), Service Information System (SIS), and Interactive Network (iN).

+ Skilled in Microsoft Office Suite, Adobe software, and general AI usage for documentation and content development.

Additional Skills & Qualifications

+ Experience in the training and publications development process is a plus.

+ Strong ability to conduct on-vehicle repairs, diagnosis, and technical evaluations.

Work Environment

The work environment is centered around using advanced diagnostic systems and service information systems. Candidates will be expected to work with interactive networks and utilize various technologies in a dynamic setting. Dress code is professional, and the role may require occasional travel to dealerships for training purposes.

Pay and Benefits

The pay range for this position is $40.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Torrance,CA.

Application Deadline

This position is anticipated to close on Jun 5, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.