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Description

Our client provides various forms of in home care to a wide variety of patients and companies. This position will support internal employees as well as the clinicians and medical professionals out in the field. The end user computing team works through three rotations 1. Imaging and deployments for new hires 2. Ticket escalations from the servicedesk 3. In person deskside support for end users onsite. Candidates will need to have prior experience deploying images for new hires utilizing a deployment tool such as intune, SCCM, or the MDT Toolkit. A clear understanding of the process and procedures that go into this aspect of the job will be important for any candidate to explain but also learn processes if hired. They will also need experience supporting and troubleshooting incidents within the M365 suite. Network configuration and connectivity incidents will also be frequent in this role.

Skills

intune, microsoft, office 365, windows 11, Active directory, image management software, Hardware, Imaging, Deployment, servicenow, Desktop, Troubleshooting, software configuration, network connectivity, network support

Top Skills Details

intune,microsoft,office 365,windows 11,Active directory,image management software,Hardware,Imaging,Deployment,servicenow

Additional Skills & Qualifications

A strong candidate will also possess the ability to communicate effectively while documenting incidents in servicenow or directly with a team memeber. Our client prides itself as a company on a collaborative team first environment. Candidates should be able to discuss their experience working on teams and/or projects, while also explaining the various processes and procedures that were in place in previous roles.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Columbia,MD.

Application Deadline

This position is anticipated to close on Jun 4, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.