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Description

PURPOSE:

The Software Quality Assurance Team monitors programs/projects in the organization to ensure the practices polices processes and regulations are adhered review current policies standards plans processes and procedures and conduct assessments at the program/project level report finding and track to closure. The team will provide recommendations for standards procedures processes and guidelines for implementing program/project Quality Assurance QA/Quality Control QC activities from project initiation through delivery. In addition the Software QA Team will report non-compliance issues and opportunities for improvement and track to closure and audit processes to determine maturity reusability uniformity and repeatability.

ESSENTIAL FUNCTIONS:

50 Mature the PMLC/SDLC to provide established and defined processes. Conduct tool analysis to determine which tools compliment the process. Review with designated Subject Matter Experts on a routine basis to validate alignment to needs. Create a tailoring guidance to projects of small to medium complexity and size to provide a process inline with budget and delivery timeframes. Collaborate with Agile and Waterfall project teams to mature current processes. Plans designs implements and maintains system-wide audit program. Monitor programs/projects in the organization to ensure the practices procedures and policies being practiced comply with implemented and approved standards policies processes and regulations. Identify procedural system and training issues based upon audit findings and initiate resolution to these problems through recommending alternate procedures/processes. Develop and provide training. Act as a mentor and Subject Matter Expert SME on methodology-based quality plans processes procedures and templates. Communicate with internal audit management regarding status audit issues and deadlines. Collect objective evidence of quality and analyze quality-related data and/or trends and analyze results

30 Provides risk assessment services that are designed to add value and are consistent with the corporate mission and vision. Lead reviews walkthroughs assessments and inspections to evaluate the effectiveness of current processes/procedures techniques systems and associates. Lead projects workgroups including those from sr. leadership. Monitor and track quality action items and/or quality issues through resolution. Provide guidance to the program/project to help ensure deliverable products fulfill contractual requirements satisfy the customer and internal project standards and meet the internal and industry standards for quality.

20 Conducts internal consistency checks ensuring uniform and fair auditing practices throughout the department across all lines of business. Preparation of QA reports. Prepare and present sr. level presentations. Identify creative solutions and provides operational advice regarding moderately complex audit issues.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

Education Details: Computer Science or related technical field

Experience: 8 years Experience in Software Development Life Cycle SDLC from initiation to completion with focus on process improvements assessments audits and quality controls

In Lieu of Education

In lieu of a Bachelor's degree an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications

Knowledge Skills and Abilities KSAs

Functional knowledge of Agile Spiral and Waterfall methodologies Advanced

Proven experience with the execution and administration of Quality/Process Improvement best practices Expert

Experience working with Program/Project Quality Assurance/Process Improvement Plans Expert

Experience working with Quality Gates or Quality Checkpoints as part of the SDLC Expert

Ability to gather information and resolve issues independently Expert

Ability to identify manage and track progress of small to medium complexity projects to support organizational long range business objectives Expert

Experience with quality assurance and process improvement and methodologies and practices in an IT project development custom software solutions and maintenance environment Expert

The incumbent is required to immediately disclose any debarment exclusion or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities deadlines and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer including customers who may be demanding or otherwise challenging.

Additional Skills & Qualifications

- 8 years in Software Development Life Cycle

- GenAI experience, 1-3 yrs required

automation with Python

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $60.00 - $67.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 29, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.