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Clerical Assistant 2

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Clerical Assistant 2

Salary

$35,306.00 - $51,932.00 Annually

Location

Crawford County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2025-25945

Department

Department of Transportation

Division

TR Crawford Co

Opening Date

05/22/2025

Closing Date

5/31/2025 11:59 PM Eastern

Job Code

00102

Position Number

00247376

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00080110

Bureau / Division

TR Crawford County Maintenance Office

Worksite Address

18492 Smock Highway

City

Meadville, Pennsylvania

Zip Code

16335

Contact Name

Heather McFadden

Contact Phone

814.332.6880

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The Department of Transportation is hiring a Clerical Assistant 2 for the Crawford County Maintenance Office. In this position, the Clerical Assistant 2 will serve as the receptionist and provide clerical support for the office preparing correspondence and processing documents.

If you are energetic, efficient, and detail oriented, this may be the perfect position for you. Apply today to join our dedicated team!

DESCRIPTION OF WORK

Responsibilities of this position include serving as the receptionist by greeting customers in person and by telephone, directing inquiries to appropriate staff and maintaining the visitor logs. Enters customer complaints and concerns into the Customer Care Center System, assists customers with tort claims, prepares correspondence related to pothole and mailbox concerns, distributes special event applications, and driveway permit applications. This position is the county contact for hauling permit payments. You will also receive customer payments, complete payment logs and send payments to the District Office permit unit via Pony Driver. This position will receive all purchasing card (P-Card) transactions from approved users and enter and code all purchasing card transactions in the Active Pay Program prior to the monthly deadline.

Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00247376)

Work Schedule and Additional Information:

+ Full-time employment, 37.5 hours per week.

+ Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch.

+ Telework: You will not have the option to telework in this position.

+ Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $35,306 (before taxes).

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

+ Graduation from high school; or

+ An equivalent combination of experience and training.

Additional Requirements:

+ One year or more of previous employment in the clerical field.

+ One year or more of experience using Microsoft Office products.

+ Two years or more of customer service background (answering incoming telephone calls, re-routing class as a switchboard operator or speaking with customers and/or employees that come into the office)

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

How to Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected].

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Additional Requirements: Do you have one year or more of prior employment in the clerical field?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Additional Requirements: Do you have one year or more of experience using Microsoft Office products?

+ Yes

+ No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

Additional Requirements: Do you have two years or more of customer service background (answering incoming telephone calls, re-routing calls as a switchboard operator or speaking with customers and/or employees that come into the office)?

+ Yes

+ No

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov