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Position: Carrier Sales Representative

Job Description:

As a Carrier Sales Representative, you will develop relationships with carriers to source, negotiate and secure the capacity to move available freight for Forward Air and our customers in a timely and cost-effective manner. A Carrier Sales Representative manages all activities related to the procurement of carriers, from prospecting new carriers to utilizing capacity with partner carriers and working to understand how Forward Air can help our carrier partners grow. This is a fast paced, high-energy role where you can make an immediate impact and have tremendous growth opportunity.

Core Responsibilities & Duties:

+ Cultivate strong core carrier relationships, learning our carriers' preferred lanes and operations

+ Prospecting new carriers through individual research and carrier lead lists

+ Making outbound calls to carriers to gather available capacity and book loads with carriers

+ Negotiate transactional rates for carriers based on the market, and work with carriers on long term rates when and where appropriate

+ Maintain continuous communication with carriers and customer account managers to ensure outstanding customer service for our carriers and customers

+ Other duties as assigned

Qualifications:

+ The ideal candidate will possess a “can do” attitude with a “will do” work ethic who is not afraid to go beyond every day for themselves and Forward Air

+ Solutions Oriented team player who will ask questions, offer solutions, and step up to help others

+ Self-motivated problem-solver with fervent desire to meet carrier and customer needs

+ Willing to proactively reach out to carriers on the phone; both cold calls and relationship calls are vital to the success of a Carrier Sales Representative

+ Proactively establish and maintain effective working team relationships with all support departments

+ Comfortable taking calculated risks and learning quickly from your success and short falls. You’ll be encouraged to make decisions and grow from those experiences.

+ Desire for a long-term career with an industry leading company

Skills:

+ Negotiation skills

+ Ability to multitask and stay organized

+ Must have the ability to work in a fast-paced environment

+ Strong verbal and written communication skills

+ Bachelor’s degree or equivalent Transportation industry knowledge and experience is a plus

Forward Air is an Equal Opportunity employer.

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About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

About the Team