"Alerted.org

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

This role provides information on a timely basis to students and families about all aid programs and procedures. Processes and verifies application information and prepares student files for packaging with attention to accuracy. Works collaboratively with others in the Financial Aid, Student Accounts, and Admissions departments to support AHN’s Core Behaviors.

ESSENTIAL RESPONSIBILITIES:

+ Coordinates financial aid for all enrolled students, verification, packaging, and loan counseling.

+ Advises students and families regarding financial aid questions and concerns, application questions, document processing and corrections. Meets and counsels’ students/families on issues relative to financial aid sources, outside scholarships, and alternative financing options.

+ Maintains a working knowledge of all federal, state, and institutional sources of student financial aid. Stays current and compliant on all federal, state, and institutional financial aid regulations, policies and procedures governing the financial aid process.

+ Collaborates with colleagues across both AHN Schools of Nursing to help to improve services and information to students. Works with the Admissions Offices to ensure the proper transmission of information.

+ Assists with phone calls and walk-ins as needed to ensure excellent customer service. Participates in financial aid presentations and open houses as needed.

QUALIFICATIONS:

Minimum

+ 3 years of experience in Financial Aid Office.

+ Associates degree in Education, Finance, Business Administration, or related discipline OR relevant experience and/or education as determined by the company in lieu of an Associate's Degree.

Preferred

+ 1 year of Prior experience with Campus Café, COD, NSLDS, and EdConnect.

+ Bachelors degree in Education, Finance, Business Administration, or related discipline

Skill

+ Time Management

+ Detail Oriented

+ Team Player

+ Written and Oral Communication

+ Ability to relate well with current and prospective students, parents, and college personnel.

+ Microsoft Office

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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For accommodation requests, please contact HR Services Online at [email protected]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J264803