• Patient Representative- Guest Relations East

    Community Health Network (Indianapolis, IN)


    Patient Representative- Guest Relations East

     

    Job Ref

     

    2503737

     

    Category

     

    Administrative & General Support

     

    Job Family

     

    Customer Service

     

    Department

     

    Guest Relations

     

    Schedule

     

    Full-time

     

    Facility

     

    Community Hospital East

     

    1500 North Ritter Avenue

     

    Indianapolis,IN46219

     

    United States

     

    Shift

     

    Day Job

     

    Hours

     

    Monday - Friday 9am -530pm

     

    Join Community

     

    Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

     

    Make a Difference

     

    The **Patient Representative** is responsible for acting as a liaison among patients, families and staff members to facilitate a smooth flow of communication. The Representative will be responsible for communicating with the various staff members in an effort to keep patients and families up to date regarding their visit

     

    Exceptional Skills and Qualifications

     

    Applicants for this position must demonstrate knowledge of the department and hospital layout. Communicate with staff and family members about unexpected waiting times. Communicates with all departments to maintain information of patient status once surgery has begun and provides updates as requested by families and visitors.

     

    + High school diploma or GED equivalent required

    + Prior experience in a healthcare field is preferred

     

    Why Community?

     

    At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

     

    Caring people apply here.

     

    Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.