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Senior Business Analyst-Strategic Analytics
- Walgreens (Chicago, IL)
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Job Description:
Job Summary
Responsible for providing a wide range of value-added complex technical analytics to support various Pharmacy, Health and Wellness Initiatives. Provides operational recommendations based on those analytics. Responsible for collecting and analyzing performance data, and developing business performance reports and analysis that support key decision making. Responsible for creating and managing various database structures and analytics websites to collect analyze and disseminate operational data.
Job Responsibilities
+ Responsible for defining, designing, building, and preparing daily, weekly, monthly, user customizable, and adhoc operations reports and analysis for key operational metrics. Acts independently when prudent to go beyond the request and anticipate the current or future needs of the request which would add value or increase functionality/ease of use.
+ Collaborates with management in defining broader pharmacy analytics strategy.
+ Mentors/coaches/trains/provides assistance to other analysts on the Strategic Analytics team and also to Store Operations, Pharmacy, and other Walgreens corporate team members.
+ Researches, analyzes, and explains current and past activity, expected trends, and potential effect of change. Presents and supports findings and recommendations to various management levels within the organization.
+ Develops and reports on highly granular metrics that require an in-depth knowledge of Walgreen pharmacy operations and internal systems such as Intercom Plus and RxI.
+ Evaluates data collected and accurately identifies and interprets trends. Based on findings, prepares and communicates results and recommendations to various levels of senior management. Ensures accuracy of all reported data by continually reviewing and analyzing current sources, processes, and systems functions.Prepares graphs, spreadsheets, reports, and PowerPoint presentations as required.
+ Serves as a subject matter expert on pharmacy performance metrics analysis, design, development, and the execution of queries, business reports and dashboards.Uses statistical methodologies to describe and model behaviors, transaction volumes, and performance measures.
+ Responsible for creating and maintaining databases, spreadsheets, interactive self-service reporting web front ends, and other tracking mechanisms.Continually reviews and analyzes data maintenance processes to enhance data integrity/redundancy and maximize usage of available resources.
+ Collaborates with internal departments to initiate/implement improvements and efficiencies related to analytics needs.
+ Creates and maintains tools that will automate analytics, such as web-based reporting. Establishes reporting standards and criteria and maintains data and reporting integrity.
+ Defines and develops requirements for reporting to all levels within the management structure, and methodology for calculations for metrics and/or analysis.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com
**Job ID:** 1607161BR
**Title:** Senior Business Analyst-Strategic Analytics
**Company Indicator:** Walgreens
Employment Type:
**Job Function:** Retail
**Full Store Address:** 433 W VAN BUREN STREET,CHICAGO,IL 60607
**Full District Office Address:** 433 W VAN BUREN STREET,CHICAGO,IL,60607-00433-04579-2
External Basic Qualifications:
+ Bachelor’s degree in a technical/quantitative field, such as IT, Computer Science, Engineering, Science, Economics, etc.) and at least 3 years of experience in an analytical or pharmacy role OR a High School Diploma/GED and at least 6 years of experience in an analytical or pharmacy role.
+ Experience in analytics and problem solving.
+ Experience querying databases.
+ Experience identifying operational issues and recommending and implementing strategies to resolve problems.
+ Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
+ Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
+ Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
+ Advanced level skill in Microsoft Excel (for example: VB macros, nested if statements and other complex functions, advanced pivot table skills, merging and centering cells, printing centered page, etc.
+ Willing to travel up to 10% of the time for business purposes (within state and out of state)
Preferred Qualifications:
+ BS in Computer Science
+ Retail Pharmacy Experience.
+ Central Pharmacy Operations Experience
+ Advanced level skill programming in Visual Basic, C#, XAML, HTML, HTML5, CSS, ASP.Net, AJAX, jQuery, Javascript, Visual Studio, IIS7, Databricks, Azure Data Factory, and Microsoft SQL Server to design and create robust web analytics tools to drive operational performance.
+ Intermediate level skill in SQL crossing multiple platforms such as MS SQL Server, Oracle 11g, Teradata, Databricks, and PostgreSQL. Creates, develops, and maintains databases, tables, indexes, views, and stored procedures used for the reporting of business information
+ Advanced level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings).
+ Advanced level skill in Microsoft Word (for example: adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge).
+ Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
+ Experience establishing & maintaining relationships with individuals at all levels of the organization.
+ Experience collaborating with internal resources, and external resources to develop strategies that meet department goals within budget and established timelines.
We will consider employment of qualified applicants with arrest and conviction records.
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