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Arizona Central Credit Union Ranked Top 10 Best Places to Work in AZ for 2025

"The 10 best places to work in financial services" AZBIGMEDIA

Arizona Central Credit Union offers a comprehensive benefits package, including medical, dental, vision, 401k with up to 6% match, an employee assistance program, and much more.

Role:

This position will be responsible for providing administrative and operational support to AZCCU staff and the Support Services department.

Summary of Responsibilities:

+ Assists ACCU staff and members via phone/email/instant messaging by answering questions/concerns and providing information regarding accounts

+ Perform transfers, stop payments, adjustments, loan advances, and other transactions

+ Performs required research to assist member-facing staff with corrections/explanations of transactions on accounts

+ Provide members and staff copies of checks, statements, or other documents

+ Process Mobile Remote Deposit Capture deposits and registrations

+ Order, block, review, research, and/or update plastic card information and provide explanations to members or staff

+ Review and process daily audit reports

+ Research requests to ensure compliance with regulations and protection of member and credit union assets

+ Process plastic card disputes and contact staff or members when additional documentation is necessary in compliance with required deadlines

+ Process all returned/undeliverable cards and ensure cards are canceled/destroyed under dual control

+ Review/processing of deceased member paperwork to ensure documents are complete

+ Provide member support for Zelle/Funds Transfer-related issues

Hours:

+ Monday - Friday: 8:30 am - 5:30 pm

+ Rotating Saturdays: 10:00 am - 2:00 pm

+ Hybrid work available after three months.

Knowledge, Skills, and Abilities:

Experience:  One to three years of similar or related experience

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