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Clerical Technician 3 - Juvenile Probation

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Clerical Technician 3 - Juvenile Probation

Salary

$33,384.00 Annually

Location

Easton, PA

Job Type

Full time

Job Number

2025-00207E

Department

Court Administration

Division

Juvenile Probation

Opening Date

05/23/2025

Closing Date

6/6/2025 5:00 PM Eastern

+ Description

+ Benefits

+ Questions

Application Requirements

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst [email protected] 610-829-6382.

Equal Employment Opportunities – It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

Job Description

GENERAL PURPOSE

The Clerical Technician 3 – Juvenile Probation position is responsible for performing administrative and professional work for the Juvenile Court. The individual in this position independently prepares, carries out, and takes definitive action regarding processes and functions that are integral parts of the Juvenile Justice Center mission.

SUPERVISION RECEIVED

This position reports directly to the Clerical Specialist/Office Manager.

SUPERVISION EXERCISED

This position is not responsible for the supervision of other employees.

ESSENTIAL DUTIES OF THE POSITION

Answers incoming phone calls, and directs to applicable staff.

Provides direction for visitors with regarding to security screening process.

Provides clerical support to the Juvenile Probation Officers in the form of letters, summons, intake notices, creation of new files, sorting and delivering mail, and filing of documents.

Serves as secondary resource, in the event of the absence of the Office Manager, for providing docketing and data entry services in both Common Pleas Case Management System (CPCMS) and Pennsylvania Juvenile Case Management System (PaJCMS). This role is also responsible for the scheduling and management of the Court’s orders for the Dependency docket.

Processes confidential documentation and is bound by the Rules of Juvenile Court Procedure in the handling of this material.

Participates in cross training as necessary in order to develop areas of specialization.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE– Completion of a high school, or general equivalency diploma; AND

At least one (1) year of general clerical work experience in an office environment is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of computers and computer software, including Microsoft Office applications. Ability to develop Excel spreadsheets and create formal correspondence in Microsoft Word.

Excellent communication and interpersonal skills with the ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse clientele, both verbally and in writing.

Excellent time management, prioritization, and multitasking skills, along with the ability to maintain sufficient flexibility to respond to immediate demands.

Ability to learn to use the necessary software specific to the Juvenile Justice Center.

Ability to establish and maintain filing and other recordkeeping systems.

Ability to preserve confidential and sensitive information.

Ability to maintain composure and tactfully handle sensitive situations

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT

Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

The noise level in the work environment is generally quiet. The support staff are exposed to client and family foot traffic. There are rare occasions where the staff will be exposed to a client being taken into custody.

SELECTION GUIDELINES

Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: NON-EXEMPT (ELIGIBLE FOR OVERTIME)

DESIGNATION: CAREER SERVICE

PAY GRADE: CN/GR15

UNION STATUS: AFSCME COURT APPOINTED NON-PROFESSIONAL

Created July 2023

Full-time employees of the County of Northampton are afforded a package of benefitswhich includes the following:

Medical Insurance

Vision and Prescription

Dental

Life Insurance

Retirement

I. Medical Insurance

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plans varies by the coverage selection and number of dependents; and may be subject to collective bargaining, if a union member. The employee may also elect to opt out of the County's medical insurance if proof of coverage through the spouse's employer is provided. Under this arrangement, the employee is provided with an annual $1,500.00 opt out payment.

II. Vision and Prescription

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member. Coverage under the vision plan varies and depends upon the employee's choice of doctor and frame selection.

III. Dental Coverage

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member.

IV. Life Insurance

A life insurance policy is afforded to full-time employees beginning on the first day of employment, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement. $20,000 is afforded to all eligible employees.

V. Retirement

All full-time employees and part-time employees working more than 1000 hours per year qualify for County of Northampton retirement benefits, in which employees must contribute 5% of their earnings, and employees may choose to add additional voluntary contributions, not to exceed an additional 10%. Additionally, employees may participate in an optional deferred compensation plan [457(b)] which may provide present tax advantages and future retirement savings. Such arrangements are made directly with the providers and the County will administer payroll deductions only.

01

Each applicant must complete this supplemental questionnaire as a part of the applicant screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

+ Yes

+ No

02

The Clerical Technician 3 - Juvenile Probation position is part of the Court-Appointed Non-Professional Union, and starting salary is dictated by the Collective Bargaining Agreement. The starting salary for this position is $16.05 per hour ($33,384 annually) and is non-negotiable. Please choose "yes" to indicate your understanding of the starting wage, and that this is non-negotiable.

+ Yes

+ No

03

Do you have at least one (1) year of general clerical work experience in an office environment?

+ Yes

+ No

Required Question