• Passenger Service Dispatcher

    ABM Industries (Sacramento, CA)


    Overview

     

    ABM is HIRING IMMEDIATELY for Night Passenger Service Dispatchers.

     

    **Pay:** $17.50 per hour

     

    The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

    Benefit Information:

    ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_Spanish\_v2\_9.5.24.pdf)

    Basic Qualifications:

    • Must be 18 years of age or older

    • No high school diploma, GED or college degree required.

    • No experience required and on the job training provided.

    Preferred Qualifications:

    • One (1) year of prior multi-line reception experience or dispatching experience preferred

    Responsibilities:

    • The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests.

    • Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

    • Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

    • Ensure timely and efficient movement of resources according to work orders and/or resource schedules

    • Oversee all communications within specifically assigned area(s)

    • Receive or prepare work orders and work schedules

    • Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information

    • Recognize and mitigate a variety of issues encountered within the department and other work environments

    • Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources

    • Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency.

    • Compile statistics and reports on work progress.

    • Monitor daily services and provide updates and reports

    • Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

    A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

    REQNUMBER: 119201

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.