• Field Service Technician

    Textron (Raleigh, NC)


    Field Service Technician, Raleigh NC

    Description

    Textron Specialized Vehicles Inc\. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side\-by\-sides, all\-terrain vehicles, professional turf\-care equipment, and ground support equipment\. Textron Specialized Vehicles markets products under several different brands\. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting

     

    preserves\.

    Responsibilities:

    * Diagnose, troubleshoot, and repair equipment failures of electrical and gasoline golf cars, industrial

     

    vehicles, and turf vehicles in the field\.

     

    * Perform product deliveries, retrievals, and set\-ups to provide continuity of service and maintenance of

     

    accounts\.

     

    * Proactively manage service schedule and communicate changes with customers to maintain peak efficiency

     

    and highest possible customer satisfaction\.

     

    * Produce accurate, reliable, and timely information for all necessary work orders, parts orders, delivery

     

    reports, timesheets, and other paperwork as required\.

     

    * Communicate sales leads and customer feedback to appropriate parties including the service manager,

     

    technical representative, or designated sales professional\.

     

    * Manage and maintain all assigned company equipment to include inventory, tools, assigned company

     

    vehicle and/or trailer\.

     

    * Able to train new employees to ensure they are well\-equipped with the necessary skills and knowledge\.

    * Comply with all state and local laws while operating company vehicle\.

    Qualifications

    Education: High school diploma or equivalent required, technical certification/diploma preferred\.

     

    Years of Experience: 6 years of mechanical experience, previous experience servicing golf cars preferred\.

     

    Ability to pass E\-Z\-GO Platinum Diagnostic Certification\.

     

    Must possess a valid driver's license and must comply with TSV Pool, Fleet and DOT policies\.

     

    EEO Statement

     

    Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\.

     

    **Recruiting Company:** Textron Specialized Vehicles

    **Primary Location:** US-North Carolina-Raleigh

    **Job Function:** Product Support

    **Schedule:** Full-time

    **Job Level:** Individual Contributor

    **Job Type:** Standard

    **Shift:** First Shift

    **Job Posting:** 05/07/2025, 9:19:38 AM

    **Job Number:** 331762