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FAMILY SERVICE WORKER

Date: May 23, 2025

Req ID: 48906

Location:

Little Rock, AR, US, 72201

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $36,155.00

Position Number: 22103425

County: Pulaski

Posting End Date: 05/29/2025

Anticipated Starting Salary: $36,155.00

DCFS

Hiring Official:Christy Castile

Special Work Conditions:This position is responsible for: manning the inquiry queue daily, screen foster/adoptive applicants, coordinating background checks including fingerprinting. This position works primarily with all Recruitment Partner applicants and carries a case load of 20 to 30 providers 99 percent of the time. Running all criminal background checks including state and FBI for applicants. Compile all necessary documents for Resource Packets. Obtain 3 references for all applicants. Input all data into CHRIS and Edoctus. Collect dispositions as well as explanations of offenses from applicants with criminal histories and conference with supervisor on certain offenses to determine eligibility for future waiver process. Strong assessment skills and attention to detail are required. Criminal Background check cross trained to run all checks for approximately 430 staff analyzing all forms received to ensure information will pass FBI audits make appropriate corrections are made and no checks are run for invalid reasons input data from every check into multiple programs upload all checks ran into Edoctus for viewing by those that have been granted access to records. Evaluate criminal backgrounds and adjudicate eligibility correctly. Review and evaluate identification records for illegal immigrants to determine ability to run checks on these provisional applicants Disseminate pseudo social security numbers for record keeping purposes Pulling all FBI results, adjudicating, and uploading information into all programs.

Preferred Qualifications:Experience in working with children and/or families, some experience with community engagement or community resources. Public speaking and computer experience preferred. Organizational skills are a must.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: M051C

Grade: GS06

FLSA Status: NON-EXEMPT

Salary Range: $36,155.00 - $57,668.00

Summary

The Family Service Worker is responsible for providing protective foster care and supportive services for abused or neglected children. This position is governed by state and federal laws and agency/institution policy.

Functions

Investigates suspected child abuse and neglect complaints by making on-site visits, securing background information, and interviewing parties involved. Discusses investigative findings and observations with supervisor and recommends the opening of protective services, foster care, or supportive services cases. Intervenes in crisis situations, removes the child from the home if the situation is life threatening, and arranges for temporary placement in foster homes, group homes, or treatment facilities. Develops a case plan to establish goals, objectives, tasks and time frames for all parties involved in case. Provides counseling and guidance to clients in defining their needs, interests, and courses of action and refers clients to other professionals, agencies, services, or community resources appropriate to clients' problems. Recruits and trains families, conducts home studies and family assessments to determine appropriate child placements, and visits clients and/or foster parents on a regular basis to monitor progress toward case objectives. Documents all case work activities and developments and prepares court reports for custody hearings and presents testimony when necessary. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of the principles and practices of counseling, social work, and case management. Knowledge of the principles, techniques, and methods of investigating . Ability to evaluate family problems and develop a plan of action for improving relationships. Ability to interview and obtain information. Ability to prepare, present, and review oral and written technical and confidential information and reports.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in social work, sociology, psychology, or a related field; plus successful completion of a six month training class within agency core training period. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Little Rock