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Job Summary

Responsible for all daily operations including equipment, policies/procedures, quality, safety, personnel, and financial activities in accordance with all regulatory/accrediting agencies' requirements, and corporate/laboratory standards of operations. Reports to the pathologist and operations director of assigned department.All employees in all positions must:• Adhere to Corewell Health's mission, vision, values, key strategies and policies.• Ensure that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.• Maintain reliable attendance and follow all call-in rules for the safety and welfare of our patients.• Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.• Work as a team member helping others to contribute to the overall success of Corewell Health.Satisfaction of these core expectations is considered an essential function of all positions at Corewell Health.

Essential Functions

+ Operations: Plans, organizes, maintains and controls the technical and clerical operations of the Point of Care department including operations/workflows of equipment, specimen processing, turn-around time and resulting; oversees new test development and implementation. Maintains consistent communication with assigned Operations Director and Pathologist.

+ Financial: Establishes and maintains operational budgets within budget plan.

+ Quality: In compliance with various regulatory and accrediting agencies, maintains quality control review and records of all equipment; creates, monitors and reports on quality assurance metrics; reports and follows through on RL Solutions; continually strives for quality improvements within the department.

+ Supervision of Point of Care laboratory personnel: Interviews and selects new staff; responsible for orientation, training, continued competency of all staff; staffing schedule, performance evaluations; provides resources and environment for development and continuing education. Holds staff meetings; maintains open communication with direct reports. Identifies and reports recommendations for staffing needs with the development of departmental objectives including costs/benefits, resources, and potential changes in responsibilities and/or staff re-scheduling; implements latter as approved; recommends salary adjustments of direct subordinates.

+ Policies and procedures: Formulation, implementation and maintenance of operational and technical methodology policies and procedures to meet quality standards for patient and clinical services, to satisfy all related corporate and laboratory regulatory and accrediting agencies requirements, and to meet patient and employee safety standards.

+ Technical resource of the area: Able to perform, discuss and consult on his/her operational and technical procedures and activities; prepares/presents proposals, summary reports for upper management as requested. Attends committee meetings as required/requested. Maintains/participates in continuing education. Oversees the training and competency of Point of Care operators throughout Corewell Health and maintains database of authorized personnel.

+ Responsible for the implementation and ongoing daily function of Point of Care testing. Serves as a consultant to ambulatory sites that have their own CLIA license. Participates in JCAHO rounds.

+ a. Establishes protocols for Point of Care testing. Develops/implements policies and procedures in compliance with JCAHO and CAP requirements; reviews, revises procedure manuals.

+ b. Assists/supervises the coordination of data management programs and HIS interfacing/training/testing on all Point of Care sites.

+ c. Actively participates in and/or supervises the evaluation of new equipment, methods, or protocols, including pre-analytical, analytical, and post- analytical performance evaluation. Performs/oversees appropriate evaluation studies.

+ Acts as technical resource for information on instrumentation and testing performed; may assist in maintenance and troubleshooting of equipment. Develops workflow for the Ancillary Testing Department. Oversees inventory of equipment, reagents and supplies for all Point of Care testing.

+ Oversees the evaluation, planning, and implementation requests for Point of Care programs for Corewell Health and ambulatory sites. Develops and assists in evaluation, implementing, and managing an effective QC/QA. Program and proficiency testing system for all Point of Care testing sites.

+ Manages the human resources of the department to ensure the quality of work and achievement of department goals. Councils and disciplines staff to ensure quality of work and adherence to Hospital Policies and Procedures in compliance with all Federal and State regulations and contractual agreements.

+ Assists on special projects as assigned by upper management. Also assists with hands-on Point of Care responsibilities when needed.

Qualifications

+ Required Bachelor's Degree Bachelor of Science degree in Medical Laboratory Science, Histotechnology or related science (i.e., Biochemistry, Microbiology).

+ 3 years of relevant experience 3 – 5 years’ experience preferred in the laboratory discipline being applied for. Required

+ CRT-Medical Laboratory Scientist - ASCP American Society for Clinical Pathology Upon Hire required Or

+ CRT-Medical Technologist, Certified (MT) - ASCP American Society for Clinical Pathology Upon Hire required Or

+ CRT-Clinical Laboratory Scientist - ASCP American Society for Clinical Pathology Upon Hire required

+ CRT-Lean Six Sigma Black Belt Certification (CSSBB) - UNKNOWN Unknown Upon Hire preferred

Physical Demands

+ Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs

+ Waist to Waist > 5 lbs: Seldom up to 10 lbs

+ Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

+ Waist to Overhead > 5 lbs: Seldom up to 10 lbs

+ Bilateral Carry > 5 lbs: Seldom up to 10 lbs

+ Unilateral Carry > 5 lbs: Seldom up to 10 lbs

+ Pushing Force > 5 lbs: Seldom up to 10 lbs

+ Pulling Force > 5 lbs: Seldom up to 10 lbs

+ Sitting: Frequently

+ Standing: Occasionally

+ Walking: Occasionally

+ Forward Bend - Standing: Seldom

+ Forward Bend - Sitting: Occasionally

+ Trunk Rotation - Standing: Seldom

+ Trunk Rotation - Sitting: Occasionally

+ Reach - Above Shoulder: Seldom

+ Reach - at Shoulder or Below: Seldom

+ Handling: Occasionally

+ Forceful Grip > 5 lbs: Seldom

+ Forceful Pinch > 2 lbs: Seldom

+ Finger/Hand Dexterity: Frequently

+ Visual Acuity ¹

+ [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

+ Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

+ On-demand pay program powered by Payactiv

+ Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

+ Optional identity theft protection, home and auto insurance, pet insurance

+ Traditional and Roth retirement options with service contribution and match savings

+ Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Corporate Admin - Laboratory

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

40

Days Worked

5

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.