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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are seeking a highly skilled and motivated Program Manager to join our team. The ideal candidate will have a deep understanding of program execution from inception to completion, with a focus on products and channels that support both employee communicators and the larger digital employee experience. This role requires a strategic thinker who can manage complex projects, collaborate with cross-functional teams, and drive initiatives that enhance our digital workplace.

Job Description

Core Responsibilities:

+ Proven experience as a Program Manager or similar role, with a track record of successfully managing complex projects.

+ Strong understanding of digital workplace technologies and employee communication tools.

+ Excellent project management skills, with proficiency in project planning software and methodologies.

+ Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams.

+ Strong analytical and problem-solving abilities, with a focus on delivering high-quality results.

+ Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

+ Experience in change management and organizational development.

+ Knowledge of current trends and best practices in digital communication and employee engagement.

+ A passion for improving the digital employee experience.

+ Consistent exercise of independent judgment and discretion in matters of significance.

+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

+ Other duties and responsibilities as assigned.

Preferred Skills:

+ Experience with Agile and Scrum methodologies.

+ Knowledge of digital employee experience platforms and tools.

+ Familiarity with data analytics and reporting tools.

+ Experience in change management and organizational development.

+ Knowledge of current trends and best practices in digital communication and employee engagement.

+ A passion for improving the digital employee experience.

Core Competencies:

+ Communication: Strong verbal and written communication skills, with the ability to convey complex information clearly and concisely.

+ Analytical Skills: Ability to analyze data and metrics to make informed decisions and improve communication efforts.

+ Project Management: Proven ability to manage multiple projects simultaneously, ensuring timely and effective delivery.

Why Join Us:

+ Opportunity to work on cutting-edge projects that shape the future of the digital workplace.

+ Collaborative and inclusive work environment that values diversity and innovation.

+ Competitive salary and benefits package.

+ Professional development opportunities and career growth.

Employees at all levels are expected to:

+ Understand our Operating Principles; make them the guidelines for how you do your job.

+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

+ Win as a team - make big things happen by working together and being open to new ideas.

+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

+ Drive results and growth.

+ Respect and promote inclusion & diversity.

+ Do what's right for each other, our customers, investors and our communities.

Disclaimer:

+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Channel Management; Intranet Content; Multi Channel Campaign Management; Multichannel Management; Web Content Management; Website Content Management Systems; Channel Distribution Management

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years **Job Family Group:** Corporate Affairs