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Description

Overview of Position Responsibilities:

The Community Manager is responsible for increasing Bluepeak’s penetration and brand visibility across multi-dwelling unit properties while improving the overall experience for property owners, managers, and tenants. This individual will cultivate long-term relationships, manage sales initiatives, represent the Bluepeak brand at local events, and serve as a key liaison between the company and our community partners. This role requires a creative communicator, an energetic team player, and someone who can thrive in a fast-paced, people-focused environment.

What You Will Do:

Essential duties and responsibilities include but are not limited to those listed below:

• Cultivate strong relationships with property managers, developers, HOAs, and consultants to gain sales access and increase customer reach.

• Provide exceptional customer experience from pre-installation through the entire lifecycle, identifying opportunities to upsell and engage.

• Train leasing agents and property staff on Bluepeak’s services, offers, and key selling points.

• Collaborate with sales teams to support lead generation and manage the sales funnel with accurate reporting.

• Advocate for customers internally to ensure satisfaction and service resolution.

• Provide property managers with necessary promotional materials, sales tools, and collateral to support sales efforts and brand promotion within their properties.

• Leverage MDU EMAs to drive increased awareness and engagement within properties.

• Serve as the face of Bluepeak at regional events, networking functions, community festivals, and resident appreciation gatherings.

• Oversee logistics and operations for assigned local events, including event setup, vendor coordination, signage placement, and ensuring smooth execution.

• Focus on building relationships with schools, churches, and other community organizations to create new sales opportunities, increase service adoption, and drive revenue growth.

• Collaborate with marketing and public relations teams to create and distribute engaging content, photos, and videos across social media and local platforms.

• Participate in online community groups to build digital presence and increase brand awareness.

• Other related duties as assigned.

What You Will Need:

• Excellent communication and presentation skills with comfort in public speaking and social settings.

• Proven ability to plan, host, and lead events or group gatherings (10+ people).

• Confident self-starter who can manage projects independently and adapt to shifting priorities.

• Professional demeanor with strong interpersonal skills and emotional intelligence.

• Strong organizational, planning, and reporting skills.

• Ability to travel throughout the assigned territory (up to 40%), with occasional evenings and weekends required.

• Must have a valid driver's license and reliable transportation.

Education/Experience:

• High school diploma or GED required; associate or bachelor’s degree in business, marketing, or communications preferred.

• 3+ years of experience in sales, account management, brand marketing, or community outreach—preferably in telecommunications or a customer-facing industry.

Computer Skills:

• MS Office Suite: Outlook, Powerpoint, Word, Excel, OneNote.

• Experience with CRM tools such as Salesforce and familiarity with telecommunications platforms like ICOMS preferred.

• Comfortable using social media for professional brand engagement.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and working on a computer.

• Regularly required to talk and hear.

• Frequently required to sit, stand, bend, reach, push, pull and walk.

• Required to use hands, handle objects and paperwork.

• Required to use close vision and be able to focus.

• Required to refrain from personal use of technology during working hours.

• Required to lift up to 50 lbs. at a given time.

Why Work at Bluepeak?

+ Competitive Compensation + Annual Bonus Eligibility

+ Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)

+ Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days

+ Professional Development With an Emphasis on Internal Promotion

+ Employee Discounts on Bluepeak Services, Including Internet

+ Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!

About Us

We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.

Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*This is a safety sensitive role and as such all candidates must pass a drug test, inclusive of marijuana, regardless of medical marijuana license status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.