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Job Description:

The Leader of SCO Business Operations is a key leadership role within the Supply Chain Organization and provides strategic direction and oversight for master data integrity, data life cycle management, analytics, and supply chain business applications. The leader is also responsible for overseeing program management, education, and training. This role blends supply chain expertise with strategic data management to enhance operations and foster innovation. The incumbent will lead the strategic roadmap and prioritization of resources to implement and support technological solutions. The Leader of SCO Business Operations will work closely with various departments to support strategic initiatives and enhance overall business performance and reports directly to the Chief Supply Chain Officer.

Essential Functions

+ **Data Management:** Lead the SCO data management strategy and the teams accountable for the development and management of the data life cycle, ensuring data integrity, accuracy, and accessibility. Collaborate with internal business teams and other departments to enhance data governance and analytics capabilities. Ensure that the foundation in place to allow it to be used to generate timely and effective insights and tracking to drive Total Supply Expenses. Oversee Director of Data Management and teams.

+ **Business Systems Support:** Lead business systems team to prioritize and implement systems, ensuring technology interfaces appropriately and optimizes workflows and quality. Manage the launch, support, and maintenance of business systems, ensuring they meet the needs of the organization. This includes field-based testing, the custom mobile applications upon which all field-based operations, perioperative workflows, process design, automation, and daily operations are based. Work with Digital Technical Services (DTS) to identify and implement system enhancements and upgrades. Oversee Sr. Director of Business Systems Operations Support and teams.

+ **Program Management:** Lead and manage cross-functional programs and projects management teams, ensuring alignment with organizational goals and objectives. Oversee strategic program management frameworks and methodologies to ensure successful project delivery. Oversee the PM resources in the effective delivery of programs.

+ **Education and Training:** Develop and oversee education and training programs for employees, ensuring they have the necessary skills and knowledge to perform their roles effectively. Collaborate with HR and other departments to identify training needs and develop appropriate training solutions. Develop and oversee centralized learning and development resources for the SCO including training resources for safety.

+ **Operational Excellence:** Drive continuous improvement initiatives to enhance operational efficiency and effectiveness. Implement best practices and industry-leading methodologies to optimize business processes and systems.

+ **Stakeholder Management:** Build and maintain strong relationships with key stakeholders, including senior leadership, department heads, and external partners. Ensure effective communication and collaboration across the organization.

+ Coordinates, oversees, and manages objectives of SCO functional business units and initiatives including cross-functional management and facilitating enterprise-wide projects as an enterprise shared service in support of the SCO.

Skills

+ Continual Improvement Process

+ Strategic

+ Teamwork

+ Facilitation

+ Group Problem Solving

+ Communication

+ Business

+ Taking Initiative

+ Prioritization

+ Written Communication

+ Analytical Thinking

Minimum Qualifications

+ Bachelor's degree in Business Administration, Healthcare, Supply Chain Management, or a related field.

+ Proven experience in a senior leadership role within a supply chain or business operations environment.

+ Expertise in data management and analytics, with a strong understanding of data governance principles.

+ Experience managing business systems and working with IT to implement system enhancements.

+ Strong program management skills, with experience leading cross-functional projects and initiatives.

+ Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders.

+ Strong analytical and problem-solving skills, with a focus on continuous improvement and operational excellence.

+ Experience in a complex, highly matrixed organization with specific experience supporting a senior-level executive.

+ Demonstrated excellent analytical and problem-solving skills with great attention to detail and ability to prioritize workload efficiently.

+ Demonstrated ability to facilitate interdisciplinary teams and to develop effective relationships with individuals from a variety of backgrounds.

+ Ability to work independently.

+ Demonstrated experience in continuous improvement, and managing large-scale and complex initiatives across a geographically dispersed system.

+ Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute effectively with limited information.

+ Ability to articulate program strategy, objectives, and how the program impacts the business.

Preferred Qualifications

+ A Master's degree is preferred in business, healthcare, supply chain or other related field

+ Experience in the healthcare industry or a similar complex, regulated environment.

+ Certification in project management (e.g., PMP) or data management (e.g., CDMP).

+ Experience with Lean, Six Sigma, or other continuous improvement methodologies.

Physical Requirements:

Physical Requirements

+ Ongoing need for the employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

+ Frequent interactions with providers, colleagues, customers, patients/clients, and visitors require the employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

This is an exempt, full-time position with a compensation range of $174,553 - $198,868, annually, and as determined by prior years of relevant experience. With this position, you are eligible to participate in the Annual Pay for Performance (AP4P) Plan. This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Board-approved goals.

Location:

Supply Chain Center

Work City:

Midvale

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$76.35 - $117.91

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.