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Enrollment Registrar Director

POSITION DETAILS

York College, founded in 1966, is a center of academic excellence in the heart of Jamaica, Queens. One of the eleven senior colleges in The City University of New York, the College’s mission is to enrich students' lives by fostering an environment where they’ll grow into passionate and engaged learners.

York’s academic programs are housed in three schools: The School of Arts & Sciences, The School of Business and Information Systems, and The School of Health Sciences and Professional Programs. Over sixty baccalaureate programs from across a variety of disciplines, including accounting, aviation management, business, computer science, journalism, social work, teacher education, a dual BS/MS degree in Occupational Therapy, and one of the top-ranked nursing programs in New York State, provide students with opportunities to study liberal arts, sciences, and professional programs. The College also offers six graduate programs: Aviation Management, Clinical Trials Management, Pharmaceutical Science and Business, Physician Assistant, Social Work and Nursing Education.

Located in Queens, the most ethnically diverse county in New York State, the College enrolls 7,000 students from over 95 nations. Nine out of ten students are members of a racial/ethnic minority group, and more than half of undergraduates are the first in their families to pursue higher education.

The College’s 50-acre campus encompasses seven buildings, including science and computer labs, music and television studios, a Performing Arts Center, and a Health and Physical Education Center. The College recently completed seven major construction projects, with more scheduled for the future. In addition, its neighborhood is at the center of a renaissance fueled by economic revitalization.

York College is committed to fostering integrity, diversity, intellectual discovery, and civic engagement to benefit its students, the community, and the world.

The Enrollment Registrar Director is a pivotal leader responsible for managing and safeguarding all official academic records while ensuring compliance with University, College, Federal, and State policies and regulations, including FERPA guidelines. Reporting to the Provost and Vice President of Academic Affairs, this role oversees technology-based student information systems critical to College operations, including course registration, class scheduling, articulation agreements, degree audits, transcripts, graduation processes, and student progress monitoring.

Key responsibilities will include, but are not limited to the following:

+ Develop and implement administrative policies, procedures, and technology to optimize service efficiency and accuracy; Act as the custodian of academic records, maintaining their integrity, confidentiality, and security.

+ Manage compliance with Federal, State, and City reporting and record-keeping requirements.

+ Serve on University and College-wide academic and administrative committees, including the CUNY Council of Registrars.

+ Partner with faculty, staff, Senate, and curriculum committees to develop, implement, and enforce academic policies consistently and effectively.

+ Collaborate with University and campus Registrars to model and implement best practices.

+ Engage in strategic planning to align academic and enrollment goals with the University's objectives.

+ Oversee and audit student records, including academic performance and transfer credit evaluations.

+ Lead administrative, technical, and operational activities related to student records, degree audits, diploma production, and information security.

+ Implement and maintain curriculum changes, course catalogs, and class schedules using the University's technology platforms (e.g. CUNYFirst, EAB Navigate, CourseDog); Serve as a resource for curriculum matters, academic standards, and graduation requirements.

+ Lead the administrative and operational activities of the Registrar’s Office, defining and developing core business processes, policies, and procedures.

QUALIFICATIONS

Bachelor's Degree and eight years' related experience required.

The ideal candidate should demonstrate expertise in academic administration, compliance, and student information systems, with a proven ability to lead strategic planning, operational improvements, and collaborative initiatives to support institutional goals.

This comprehensive role ensures that academic integrity and student success remain at the forefront of the College’s mission, contributing to the institution's overall strategic vision.

CUNY TITLE OVERVIEW

Directs College registration operations and serves as Registrar.

- Provides leadership in advancing the College's enrollment goals and is responsible for all activities associated with the registration process

- Develops strategic plan to address student enrollment, registration activities, data collection and dissemination, records confidentiality and degree audit protocol; assures quality of testing and implementation of system updates

- Oversees a wide array of enrollment and retention initiatives and special projects; recommends and administers enhanced technology applications to improve processing systems and data integrity

- Assesses outcomes and formulates responses to meet established goals and objectives; presents performance results data to facilitate executive decision-making

- Ensures reporting requirements are completed in timely and accurate manner to fulfill various legal obligations; maintains audit trails

- Manages professional and clerical staff as well as department budget

- Performs related duties as assigned.

Job Title Name: Enrollment Registrar Director

CUNY TITLE

Higher Education Officer

FLSA

Exempt

COMPENSATION AND BENEFITS

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

$115,333 - $124,656 - Salary commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

HOW TO APPLY

In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the CUNY.edu job board.

To apply:

Please go to www.CUNY.jobs.

Filter by Job Location by clicking on York College. The title of this position is Enrollment Registrar Director, Job ID # 30289. Click on the title to view the entire job announcement.

Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.

CLOSING DATE

June 22, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30382

Location

York College