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The Heart Failure Nurse Navigator will coordinate the patient’s care to increase the efficiency and quality of care that is delivered to the patient. The Nurse Navigator will be the patient advocate and care for them in a highly supportive and personal manner and will also serve as a liaison to ensure that patients and families receive resources and services as needed concerning CHF and other co-morbid conditions as warranted. The navigator will be a link between inpatient and outpatient CHF care.

SOME SPECIFIC DUTIES MAY INCLUDE

+ Provides language specific education, psycho-social support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families (language specific), and coordinates appropriate referrals for those needed services.

+ Educates and provides information to new and existing patients and families regarding diagnosis; work-up; treatments; support services, financial issues; community resources; and follow up.

+ Encourages patients to keep and update their own medication records.

+ Serves as an advocate for patients, with physicians and other departments of the appropriate Service Line, to help obtain/expedite recommendations from physicians and other health team members for timely and appropriate patient care.

+ Serves as an advocate for patients, with physicians and other departments of the health team members for timely and appropriate patient care.

QUALIFICATIONS

+ Licensed as Registered Nurse in South Carolina

+ BSN Preferred