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The Central Operations Enterprise team is seeking a highly motivated and experienced Business Manager to lead and oversee the operational and strategic aspects of our business unit. The ideal candidate will be a results-oriented individual with a proven track record of success in driving growth, optimizing performance, and fostering a culture of excellence. The Business Manager will play a pivotal role in developing and implementing business plans, managing budgets, analyzing financial data, and ensuring the overall efficiency and budgets of the unit.

Key Responsibilities:

+ Strategic Planning and Execution: Develop and implement comprehensive business plans aligned with organizational goals, conducting market research, identifying growth opportunities, and adapting strategies to dynamic market conditions.

+ Financial Management: Manage budgets, monitor financial performance, analyze key financial metrics, and implement cost-optimization measures to ensure profitability and financial health of the business unit.

+ Team Leadership and Development: Lead, mentor, and motivate a high-performing team, providing guidance, support, and professional development opportunities to foster a culture of collaboration, accountability, and excellence.

+ Stakeholder Management: Build and maintain strong relationships with key stakeholders, including clients, suppliers, partners, and internal departments, ensuring effective communication, collaboration, and alignment.

+ Performance Monitoring and Reporting: Track key performance indicators (KPIs), generate regular reports on business performance, analyze trends, identify areas for improvement, and present findings to senior management.

+ Risk Management: Identify potential risks and develop mitigation strategies to minimize business disruptions, ensuring compliance with industry regulations and company policies.

+ Continuous Improvement: Foster a culture of continuous improvement, encouraging innovation, seeking out best practices, and implementing initiatives to enhance efficiency, productivity, and overall business performance.

Experience and Qualifications:

+ Passionate about simplifying complexity in processes in order to maintain the teams’ efforts on driving results and value

+ 7+ years experience in financial services with 5+ years in Business Manager or Program Manager role supporting a team working on multiple initiatives

+ In Key Responsibilities section, I would like to add a point about working with Finance Management team and Business Managers of Central Operations and other teas that provide funding for our projects.

+ Develop in-depth understanding of our engagement model and help establish the engagement as we start work on new initiatives

+ Experience in using AI, ML for data insights, analytics is a plus

+ Strategic thinker with creative problem-solving capabilities

+ Bachelor’s degree required. Masters degree preferred

+ Strong hands-on experience with Agile delivery, product management, value stream methodologies

+ Proven track record in producing quality project artefacts, including senior management reports within a technology or risk & controls domain

+ Motivated self-starter with ability to pick up and learn new skills and knowledge quickly and navigate the organization

+ Ability to build and manage a diverse portfolio

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$142,320.00 - $213,480.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 30, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.