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Sr Project Mgr & Scrum Master - Customer Data…
- ManpowerGroup (Freeport, ME)
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Senior Project Manager/Scrum Master
Portland Maine
6+ months to start
We have an immediate need for an IS Sr Project Manager & Scrum Master familiar with Marketing technologies to coordinate enablement activities for large-scale Marketing initiatives, starting with the Customer Data Platform (CDP) implementation. This role works under minimal supervision to plan, direct and coordinate activities of the assigned project to ensure goals and objectives of the project are accomplished within prescribed timeframe and budgetary parameters.
_Communication and Presentation_
o Keeps stakeholders, including management, informed of progress to goal; negotiate adjustments to the schedule and resources to ensure overall quality of completed project
o Functions as central point for all project communications
o Leverages most effective means of communication based on situation/urgency
o Develops and delivers presentation content to drive understanding and alignment across Team and Project Sponsors (Governance structure)
_Establishes and Maintains Effective Project Governance_
o Identifies and facilitates acquiring a Sponsor role that is executed at the appropriate level of the organization
o Identifies and facilitates acquiring a Steering Group that is supporting/influencing the Sponsor while representing cross-functional perspective with common project goals
o Identifies and facilitates acquiring a Stakeholder Group that represents and can influence project direction and deliverables
_Vendor Management_
o Collaborates to develop a positive relationship between L.L.Bean and vendor(s) to ensure successful project deliverables.
o Negotiates contracts and Non-Disclosure Agreements with vendors and monitors project deliverables. Transitions vendor contracts to internal support owner to ensure understanding and compliance with service level agreements.
o Tracks and maintains vendor deliverable costs
_Risk Management_
o Identifies & analyzes project risks to determine highest potential risk exposure that should be proactively managed
o Identifies & focuses resolution of issues and risks using appropriate levels of escalation considering impact to scope, schedule, budget or quality.
_Project Detail and Schedules_
o Develops a project work breakdown structure
o Develops and manages a project schedule/timeline using approved Project Management tools (Prism PPM, Jira, SharePoint, etc.)
o Develops, monitors, and manages the project staffing plan and resource allocations approved by resource managers
o Determines Resource Assignments with task estimates (ETC's)
o Use negotiation skills to balance completing work with resources needed to achieve project success
_Project Financials_
o Develops a project budget and track actual and forecasts weekly
o Manage project budget in Excel and Work Otter for financials and resource allocation
o Provide weekly budget spend / status reporting
Skills & Qualifications:
• Strong hands-on project management & Scrum Master skills - at least 5 years of experience managing complex IT efforts.
• Management of large teams with members working in multiple locations.
• Experience structuring work into various workstreams within a large project and managing multiple IT projects concurrently.
• Strong applied use of PM & Scrum tools/techniques (planning, risk management, budgeting, cost control, assessment, software/SaaS acquisition/RFP, develop & management of Jira board, Scrum ceremonies, etc.).
• Experience with vendor contracts and vendor management.
• Excellent communication skills (oral and written), English-language skills, facilitation skills, etc. and ability to represent work at all levels of the organization (up to Executive levels).
• Excellent people skills – developing strong relationships, building a trusting team environment, and ability to listen & translate into actionable plans.
Experience with the following is desired, but not mandatory:
• Cloud Data Platforms in support of Marketing, Customer Analytics & Personalization in an omni-channel retail environment.
• Prism PPM, Jira, SharePoint, Excel, PowerPoint.
• Understand business process transformation and change management practices.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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