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What You’ll Be Doing:

+ Build genuine relationships with drivers by showing interest in their families, goals, and personal lives.

+ Support drivers by collaborating across departments to ensure their success and satisfaction.

+ Help drivers reach their quarterly bonus goals through consistent guidance and support.

+ Proactively identify and address issues that could cause driver turnover, including utilization, fuel management, customer service, and safety responsibilities.

+ Lead weekly meetings and communicate with Driver Leaders about potential concerns like utilization, home time, payroll, and equipment issues.

+ Manage at-risk action items by investigating escalated tickets, monitoring open cases, and tracking drivers on the Verification of Employment (VOE) list to ensure timely resolution.

+ Respond to and resolve all Workhound feedback daily and weekly to maintain driver engagement and satisfaction.

+ Share “Win of the Week” success stories and send out weekly broadcasts to keep the fleet motivated and informed.

+ Participate in retention meetings to provide insights on turnover trends, challenges, solutions, and success stories.

+ Take on other tasks as needed to help the team and company achieve its goals.

What We’re Looking For:

+ High school diploma or equivalent, with relevant work experience.

+ Preferably 3+ years in transportation or related fields.

+ Bachelor’s degree in Transportation, Logistics, Supply Chain, or related field is a plus.

+ Strong attention to detail and ability to process information accurately and energetically.

+ Excellent multitasking and prioritization skills.

+ Comfortable using multiple computer programs and technology.

+ A positive, “All In to Win” mindset, with self-motivation and eagerness to learn in a fast-paced environment.

What We Offer:

+ Opportunities to earn bonuses based on performance!

+ Comprehensive benefits package to support your health and well-being.

+ 120 hours of Paid Time Off right from day one!

+ After 6 months, enjoy 160 hours of work-from-home flexibility.

+ 401(k) plan with company match to help you save for the future.

Ready to make a real impact supporting our drivers and be part of a winning team? Apply today and let’s grow together!

Company Overview

Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.

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