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Description We are looking for a dedicated Residence Relations Specialist to join our team in Cupertino, California. This Contract-to-Permanent position offers an opportunity to create a welcoming and engaging environment for residents while managing key operational and administrative tasks. If you have a passion for customer service and community engagement, this role is perfect for you.

Responsibilities:

• Welcome new residents by conducting onboarding sessions, property tours, and ensuring a smooth move-in process.

• Support residents with move-outs, including inspecting units for maintenance needs and coordinating transitions.

• Maintain regular contact with residents through check-ins, visits, and timely communication.

• Distribute and manage keys for residents as part of emergency protocol management.

• Create and send newsletters, important updates, and personalized messages to foster community involvement.

• Purchase and prepare gifts for residents to celebrate special occasions or express appreciation.

• Collaborate with the Activities Director and General Manager to plan and implement community initiatives.

• Handle administrative tasks such as managing correspondence, scheduling, and maintaining resident records.

• Conduct property inspections to identify maintenance issues and ensure timely resolutions.

• Coordinate with the maintenance team to address resident-reported concerns and property-related needs. Requirements • Strong organizational skills and the ability to effectively manage multiple priorities.

• Excellent customer service and communication abilities to build strong relationships with residents.

• Proactive problem-solving skills to anticipate and manage challenges efficiently.

• Experience with administrative tasks, including scheduling, documentation, and correspondence.

• Proficiency in tools such as Microsoft Excel, Microsoft Word, and data entry systems.

• Ability to handle inbound and outbound calls, as well as email correspondence professionally.

• Collaborative mindset to work closely with teams such as the General Manager and Activities Director.

• Familiarity with scheduling appointments and managing order entry processes. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .