• Host | Seasonal | Canyon's Grill

    Omni Hotels (Austin, TX)


    Location

     

    Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.

     

    Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.

    Job Description

    Omni Hotels & Resorts is seekingHost | Seasonal | Canyon's Grillfor the beautiful new Barton Creek Country Club! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we r anked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

     

    To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures, providing extraordinary customer service in accordance with Omni standards.

    Responsibilities

    + Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.

    + Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

    + Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with MOS standards.

    + Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.

    + Introduce and assign server to guests.

    + Thank every guest upon departure, and invite them to return.

    + Control heavy volume at Restaurant entrance.

    + Section off any reservations and server section.

    + Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.

    + Assist servers when needed.

    + Answer phone and record reservations. Handle all call-in orders.

    + Effectively communicate reservations to MOD and Chef.

    + Maintain knowledge of the resort property.

    + Inform the guests about daily and weekly specials.

    + Tend to and anticipate guests’ needs.

    + Restock silverware.

    + Responsible for familiarization of the menu.

    + Perform and complete shift checklist.

    + Attend department meetings and other required company training.

    + Perform any other duties as assigned by the restaurant manager

    Qualifications

    + Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

    + Prior customer service experience preferred.

    + Must agree and adhere to compensation acknowledgment and tip reporting guidelines.

    + Must have and maintain current Texas Food Handlers and TABC certifications.

    + Must be able to multi task.

    + Must be able to work flexible shift including nights, weekends, and holidays

    + MICROS Experience preferred.

     

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected]

     

    Job LocationsUS-TX-Austin

     

    Posted Date3 weeks ago(5/5/2025 10:11 AM)

     

    Requisition ID 2025-122788

     

    # of Openings 1

     

    Category (Portal Searching) Food & Beverage