• Loss Prevention Pool Officer |Seasonal

    Omni Hotels (Dallas, TX)


    Location

     

    Dallas Hotel

     

    The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

     

    The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

    Job Description

    The Loss Prevention Officer is responsible for ensuring the safety and security of all hotel guests, associates, and hotel property. This role involves monitoring and maintaining a secure environment to prevent theft, damage, or other incidents, while upholding the safety and well-being of everyone on the premises.

    Responsibilities

    + Patrol the hotel property to ensure the safety of guests and employees while protecting hotel assets.

    + Respond to house calls to assist guests and associates with safety, security, and hotel operations concerns.

    + Initiate and follow up on investigations involving crimes committed against property or individuals.

    + Assist sick or injured guests and associates, ensuring all documentation, reporting, and witness statements are completed promptly.

    + Initiate investigations, write incident and accident reports, monitor investigations through to completion, and ensure proper follow-up with guests, visitors, and employees, documenting all interactions.

    + Maintain accurate records of basic duties, including but not limited to monitoring security cameras, shift activity logs, codebooks, and employee/guest interactions.

    + Monitor and control visitor and vendor access to the property by issuing visitor badges.

    + Perform frequent bag checks for associates leaving the property.

    + Escort and assist special guests requiring privacy when entering or exiting the hotel via back-of-house areas.

    + Maintain confidentiality when handling sensitive guest or associate matters.

    + Assist the supervisor or director in checking alarm systems, safety protocols, and fire alarm systems while closely monitoring building doors, service areas, delivery zones, and grounds security.

    + Assist hotel management in emergency situations by knowing all hotel safety procedures and guiding guests and associates to safety.

    + Perform other duties as assigned.

    Qualifications

    + Strong writing and report-taking skills are required.

    + Prior security experience is preferred, especially in a hotel environment.

    + Ability to multi-task and make sound decisions in challenging situations.

    + Must be able to walk for extended periods.

    + Flexibility to work all shifts, including days, nights, weekends, and holidays.

    + Customer-service oriented with excellent hospitality skills.

    + TABC certification required upon hire.

    + CPR/AED/First Aid certification required upon hire.

    + Must reside within 50 miles of the hotel.

    + A valid Texas driver's license and an excellent driving record are strongly preferred.

     

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .

     

    Job LocationsUS-TX-Dallas

     

    Posted Date1 week ago(5/16/2025 4:05 PM)

     

    Requisition ID 2025-123267

     

    # of Openings 1

     

    Category (Portal Searching) Loss Prevention