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NY HELP Yes

Agency Labor, Department of

Title Office Assistant 2 (Keyboarding) - Rochester (NY HELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 09

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Monroe

Street Address 109 South Union Street

City Rochester

State NY

Zip Code 14607

Duties Description The incumbent will provide assistance with office clerical functions such as preparing correspondence, documents, records, and other written material, assist with gathering and compiling data for reports, and performing clerical/office support activities such as processing applications, requests, and inquiries, filing, database entry and maintenance, server maintenance and backup, handling phone calls, office supply ordering and office mail. All of these functions require skilled use of keyboarding and information processing equipment and systems.Preferred Qualifications: Ability to initiate and maintain relationships across a diverse set of stakeholders

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.NY HELPS Non-Competitive Minimum Qualifications:One year of clerical experience where most work time is spent performing keyboarding, data entry, chart compilation or arrangement, or various tasks involving typing into computerized systems. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.Competitive Minimum Qualifications:If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.Subsequent 55 B/C Qualifications:A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service in a Salary Grade 7 and have a current Civil Service 55b/c approval letter.Reassignment Qualifications:Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in an Office Assistant 2 (Keyboarding) title, if you have less than one year, you must be reachable on the current Office Assistant 2 (Keyboarding) eligible list for this location, if one exists.70.1 Transfer Qualifications:One year of permanent or contingent-permanent as a Grade 7 or higher determined to be similar by Civil Service.Note: Keyboarding proficiency is a minimum requirement of this position. Candidates who have not previously held a keyboarding title must pass a 5-minute typing session and must achieve a speed of 30 words per minute (WPM) with at least 96% accuracy in order to meet the NYS DCS keyboarding standard.Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/

Additional Comments Keyboarding proficiency is a minimum requirement of this position. Candidates who have not previously held a keyboarding title must pass a 5-minute typing session and must achieve a speed of 30 words per minute (WPM) with at least 96% accuracy in order to meet the NYS DCS keyboarding standard.Candidates with no previous state service will begin at the starting rate of the salary range listed above. If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, [email protected] is available and can be discussed during the interview.Additional Comments: We offer a comprehensive benefits package, including:• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).• Choice of several affordable and competitive health insurance plans• Dental and vision insurance plans at no additional cost• Membership in the NYS Employee’s Retirement System• NYS Deferred Compensation Investment Plan• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)• Eligibility to apply for tuition reimbursement for qualifying employees and courses • Paid Parental Leave Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce. Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Some positions may require additional credentials or a background check to verify your identity.

Name Andrea Berdar

Telephone (518) 457-1020

Fax EFax: [email protected]

Email Address [email protected]

Address

Street 1220 Washington Avenue

Building 12, Room 561

City Albany

State NY

Zip Code 12226

Notes on Applying All candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by June 9, 2025, and submitted via email to [email protected] or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include, Vacancy ID 188713, OA2 Keyboarding - Rochester, in the subject line of your email. Failure to do so may result in a delay of processing your application.Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion and Access (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.)