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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary** :

As a Specialty Manufacturer Services Senior Consultant, you will serve as the liaison in account management for pharma manufacturers within the CVS Specialty Business unit. This is an excellent opportunity to interface with Executive Leadership both internally and externally. As a healthcare professional supporting clients, you will use your years of expertise to grow our business through retention and client satisfaction to ensure continued access to limited distribution drugs (LDD). You will accomplish this through:

+ Leading the account team including Trade, Clinical, and Specialty operations as the quarterback, and have ownership for client satisfaction and service delivery -Ensuring we are adhering to all contract stipulations between CVS Health and the pharma manufacturer.

+ Developing and delivering strategic quarterly and annual reporting to clients on their drug trends and overall performance through Quarterly Business Reviews (QBRs).

+ Formulating responses and triaging issues with collaboration from internal partners, including Trade, Clinical, and Specialty Operations - Ensuring retention of pharma manufacturers and access to drugs by building relationships with key client stakeholders and asking effective probing questions that lead to innovation benefiting both the pharma manufacturer and CVS Health.

Your success as a Senior Consultant will be driven by your ability to proactively manage the account and achieve excellent client satisfaction. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. Your understanding of Specialty and the pharma manufacturer environment, as well as keeping up to date on market trends, will enable you to position CVS Health effectively to client decision makers. The contributions you will make as a Senior Consultant will position CVS Health for long term growth in the competitive Specialty marketplace.

You must have ability to travel up to 25% of the time. Travel may be required, but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.

Required Qualifications:

+ 1-3 years of experience of relevant work experience, including sometime in client facing roles

+ Extraordinary verbal and written communication skills

+ Proficient with MS Office especially Power Point, and including Word, Excel, SharePoint, and Teams

**Preferred Qualifications** :

+ Experience working in a PBM, Specialty pharmacy, or pharma manufacturing organization

+ Excellent organizational, time management and multi-tasking skills

+ Ability to facilitate and conduct comprehensive and timely issue resolution and in-depth root cause analysis, where needed

+ Excellent interpersonal and collaborative skills with the ability to work and lead in a team environment

+ Ability to work independently in a fast paced and changing work environment with attention to detail and the ability to meet deadlines with a variety of responsibilities

+ Ability to creatively solve problems when dealing with a multitude of variables where standard resolution does not exist

+ Ability to demonstrate effective presentation skills with the ability to lead group presentations regarding strategic and operational performance metrics to clients on a monthly, quarterly and/or on an as-needed basis to promote client satisfaction, client retention and upsell opportunities

Education:

+ Bachelor's degree is required, or equivalent work experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/06/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.