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Receptionist/Cashier (Iowa City, IA)

Job Details

Job Location

Iowa City - Iowa City, IA

Job Category

Automotive

Receptionist/cashiers interact daily with Customers, BDC Managers, Service Staff, and Service Managers to create appointments for the assigned store’s service team.

ESSENTAIL FUNCTIONS:

+ Answering incoming calls, instant messages, and emails regarding vehicle services.

+ Working as a team with the service members to schedule services.

+ Representing the company though excellent customer service.

+ Post cash, credit card and check receipts.

+ Record CC sales, Transactions over $100 and Deductibles to the spreadsheets.

+ Take all Cash Receipts to the office for scanning when recorded.

+ Keep cookies, candy and coffee stocked.

+ Prepare cash and check deposits. Send cash to bank and checks to the office.

+ Informing customers of vehicles and service Billion offers.

+ Other duties as assigned.

QUALIFICATIONS:

+ Customer Service Skills & Self Motivated

+ Be Able to Create and Maintain Customer Relationships

+ Strong Computer & Phone Skills

+ Prior Sales, Call Center, or Business Development Experience strongly preferred

+ Appointment Setting Experience

+ Great Communication Skills

+ Able to multi-task

Billion Automotive offers a competitive benefits package to all full-time employees including health, dental, vision, life, and disability insurance and 401(K) with employer match. We also offer Paid Time Off (PTO), Paid Holidays, Employee Discounts, an Employee Assistance Program, and opportunities to grow and advance in your career!