• GIS Analyst - Transit Management Analyst Trainee

    MTA (New York, NY)


    GIS Analyst - Transit Management Analyst Trainee

     

    Job ID: 11830

     

    Business Unit: New York City Transit

     

    Regular/Temporary: Regular

     

    Department: NYC Transit Authority

     

    Date Posted: May 23, 2025

    Description

    Title: Transit Management Analyst Series /Transit Management Analyst Trainee

     

    First Date of Posting: 5.22.25

     

    Last Date of Filing: 5.30.25

     

    Authority: NYCT

     

    Department: Subways

     

    Division/Unit: EAM

     

    Reports to: Manager, DOS EAM

     

    Work Location: 2 Broadway

     

    Hours of Work: Day Shift

     

    Compensation

     

    Transit Management Analyst Trainee - $56,586

    Responsibilities

    + Create digital maps and perform spatial analyses using GIS tools.

    + Leverage data from the HxGN EAM software to support mapping and visualization efforts.

    + Develop visualizations related to assets, work, and defects to aid in operational efficiency.

    + Support Subway Divisions by providing actionable geographic insights to improve workflow and decision-making.

    + Collaborate with operations teams to understand needs and deliver effective GIS-based solutions.

    Education/Experience

    Transit Management Analyst Trainee:

    1. A master's degree from an accredited college in accounting, architecture, business administration, computer science, economics, engineering, engineering technology, finance, industrial psychology, mathematics, physics, public administration, public policy, transportation planning, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area; or

    2. A bachelor's degree from an accredited college including or supplemented by 24 credits in one of the areas listed in "1" above.

     

    Desired Skills

     

    + Strong Data Analysis skills

    + Demonstrates excellent communication and customer service skills

    + Ability to listen to customer problems and provide prompt solutions

    + Experience working in a help desk environment (desired, not required)

    + Organized and detail oriented, with proven ability to manage tasks and move projects and initiatives forward

    + Ability to work independently and to effectively prioritize tasks

    + Excellent written communication skills

    + Excellent problem solving and troubleshooting skills

    + Possesses strong organizational skills and attention to detail

    + Proficiency in supporting mobile technology (iPhone, iPad)

    + Proficiency in Microsoft Office Suite, including Excel, Word and PowerPoint

    + Ability to establish and maintain effective working relationships with coworkers, managers and clients

    + Knowledge of Graphical Information Systems (GIS)

    + Knowledge of Power Bi reporting data

    + Knowledge of Genesys Cloud based system

    + Knowledge of Infor Database

    + Knowledge of Jira and Confluence

    Selection Method:

    Based on evaluation of education, skills, experience, and interview.

     

    All appointments, with the exception of the Department of Subways employees on MaBSTOA payroll, will be made on the NYCT payroll.

    Other Information:

    Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

    Equal Employment Opportunity:

    MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

     

    The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.