• Patient Service Specialist - Medical Front Office

    Select Medical (Plano, TX)


    Overview

     

    Baylor Scott & White Institute for Rehabilitation

     

    Plano, TX (15th)

     

    Patient Service Specialist (PSS)

     

    Hours: vary M- F between 7am - 7pm

     

    PRN (as needed)– Float

     

    Candidate will be required to travel to multiple outpatient clinics.

     

    Area of Coverage: Plano, Frisco, Addison, Carrollton, Richardson, and Farmers Branch

     

    PRN rate:** **$21.00 per hour

    Responsibilities

    Seeking candidate who can provide outstanding customer service and attention to details in a fast paced environment. A team player who is flexible, organized and adaptable and able to travel between clinics. We process referrals, schedule patients complete intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and re-scheduling patients, billing reports, closing report and other task as needed.

     

    + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

    + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

    + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

    + Collects towards patient responsibility at each visit.

    + Scan and maintain medical documents.

    + Reconciles and posts charges daily and other reporting to ensure clean claim processing.

    + Responds to all request for information from patients, other department and physicians.

    + Maintains office, orders supplies and manages mail.

    + Willingness to adjust schedule to center needs.

    + Travels Attends all mandatory meetings and in-service education programs.

    + Travels to non-home location center or other site for coverage when necessary.

    Qualifications

    + HS diploma or GED is required

    Preferred Experience

    + Customer service experience

    + Knowledge of insurance verification

    + Healthcare, medical, or dental office administration

     

    Additional Data

     

    _Equal Opportunity Employer including Disabled/Veterans_

     

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    **Job Post Information* : Posted Date** _3 weeks ago_ _(5/5/2025 4:07 PM)_

    **_Job ID_** _328221_

    **_Location_** _US-TX-Plano_

    **_Experience (Years)_** _1_

    **_Category_** _Administrative - Administrative Services_

    **_Street Address_** _3700 W. 15th St. Building B, Suite 200_

    **_Min_** _USD $21.00/Hr._

    **_Max_** _USD $21.00/Hr._

    **_Job Post Information* : External Company URL_** _www.selectmedical.com_

    **_Location : Zip_** _75075_

    **_Location : Street_** _19225 BIR - Plano (15th St)_