• Patient Service Representative

    Adecco US, Inc. (Gahanna, OH)


    Adecco Healthcare & Life Sciences is hiring an **Patient Service Representative** in **Gahanna, OH** ! This role is onsite. Please read below and apply with an updated resume for consideration.

     

    **Type:** Two - month contract, opportunity for extension or fulltime offer

    **Schedule:** Monday – Friday, 8am to 5pm

    **Pay:** $19.00 Per hour

    Responsibilities of the Patient Service Representative:

    • Answers telephones and either responds to the inquiry, directs the caller to the appropriate personnel, or initiates a telephone note for response by medical personnel; retrieves voicemails and answers/routes them as needed.

    • Answers incoming questions about the organization and provides callers with the address, directions, and other information.

    • Schedules appointments, verifies patient demographic and insurance information. Enters the appointment date and time into an EPM.

    • Telephones or writes patients to remind them of appointments.

    • Distributes new patient information packets.

    • Instructs new patients in completion of information forms; collects updates from current patients.

    • Schedules appointments following scheduling guidelines and referrals where applicable.

    • Greets and directs patients, vendors, and visitors.

    • Check patient in, verify demographics, insurance eligibility and obtain copy of insurance card.

    • Enters patient information into the computer; retrieves data as needed.

    • Confirms patient insurance eligibility using available systems.

    • Actively collects, records, and processes account payments and prepares transactions reports as directed.

    • Receives, sorts, and routes mail, and maintains and routes publications.

    • Completes patient outreach as directed.

    Qualifications for the Patient Service Representative:

    • High school diploma or general education degree (GED).

    • Prior medical office or customer services experience preferred.

    • Experience and comfort using Microsoft Office products

     

    Why work for Adecco?

     

    + Weekly Pay

    + 401(k) Plan

    + Skills Training

    + Excellent medical, dental, and vision benefits

     

    Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

     

    **IMPORTANT:** This **Patient Service Representative** job is being recruited for by Adecco’s Healthcare & Life Sciences division, not your local Adecco Branch Office.

     

    For opportunities available at Adecco Healthcare & Life Sciences go to https://www.adecco.com/en-us/employers/industries/healthcare-life-sciences

     

    Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/ . The Company will consider qualified applicants with arrest and conviction record.

     

    **Pay Details:** $19.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance