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  • Business Deposits Service Charge Manager…

    Huntington National Bank (Columbus, OH)



    Apply Now

    Description

    Summary:We are looking for a dynamic Senior Product Manager to join the Business Deposit team, helping to define and drive forward an innovative, customer-centric approach to Commercial Service Charges. This person will play a critical role in the delivery, ongoing management, and optimization of packaged fees for business deposit accounts and is responsible for the forecasting, performance analysis and execution of key initiatives related to Business Deposit service charges and losses. This role will have responsibility for designing and implementing commercial service charge and loss optimization strategies for the business deposit product portfolio, for achieving service charge and loss targets for Huntington Bank, and for continually identifying innovative ways to maximize Huntington’s commercial service charge and loss opportunities, in balance with risk objectives and delivering a best-in-class customer experience.

    Duties and Responsibilities:

    + Lifecycle product management of fee-based products including identification and implementation of new product opportunities and fee delivery models

    + Define and execute strategies and tactics specific to commercial service charges for business deposit accounts coordinating across cross-functional teams and obtaining alignment

    + Establish cross line of business routines with key partners to influence and drive forward a roadmap of loss optimization

    + Utilize data analytics to track performance, interpret and forecast trends, and make data-driven decisions to ensure revenue and loss targets are met

    + Independently evaluate results and progress to plan to accurately forecast fee revenue and losses and provide appropriate inputs into financial forecasts for the month, quarter, and year

    + Monitor progress weekly: competitive and regulatory environment, economy, Huntington’s revenue and loss performance, plan targets, revenue risks, product driver trends, and optimal customer experiences related to service charges and losses

    + Monitor competitive and customer trends and translate those trends into price point and break-even analysis for product and pricing improvements to enhance sales, improve deepening, and client retention initiatives

    + Provide reporting and analysis for exception processes and adherence to risk tolerances

    + Communicate changes to positioning, financials, trends, strategy, and other analysis within regular meetings, written communications, and updates to stakeholders, including executive leadership, marketing, sales, finance, and risk

    + Performs other duties as assigned

    Basic Qualifications:

    + 7+ years of product management, product analytics, or finance experience

    + Bachelor's Degree

    Preferred Qualifications:

    + Master’s degree

    + Experience with and a strong understanding of deposit or retail product management

    + Must have the appropriate financial management experience and analytical capability to translate hard data into strategic plans

    + Proven execution of pricing strategies for financial products

    + Demonstrated ability to quickly analyze situations and risks, determine paths of action, and execute flawlessly

    + Experience in project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines

    + Excellent executive-level presentation skills

    + Must be savvy and passionate about driving results and innovation

    + Technical skills: SAS, Essbase, Microsoft Office suite

    Total Base Pay Range

    + 93,000.00 - 189,000.00 USD Annual

    #LI-MC1

    Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

     

    Yes

    Workplace Type:

    Office

     

    Our Approach to Office Workplace Type

     

    Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

     

    Huntington is an Equal Opportunity Employer.

     

    Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

     

    Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

     


    Apply Now



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