• Case Manager

    Callen-Lorde Community Health Center (New York, NY)


    CASE MANAGER

    Job Details

    Job Location

     

    Callen-Lorde Community Health Center - Manhattan - New York, NY

    Position Type

    Full Time

    Education Level

    High School

     

    Salary Range

     

    $28.00 - $28.00 Hourly

     

    Travel Percentage

     

    None

     

    Job Shift

     

    Day

     

    Job Category

     

    Health Care

    Description

    Join Callen-Lorde Community Health Center, a leading LGBTQ-focused health center, as a Case Manager. We are seeking a compassionate and dedicated professional to support our diverse patient population in accessing comprehensive healthcare services.

    As a Case Manager, your responsibilities will include:

    + Conduct comprehensive assessments of patients' needs, creating individualized care plans.

    + Collaborate with healthcare providers and community resources to ensure a holistic approach to patient care.

    + Advocate for patients' rights and coordinate access to LGBTQ-affirming services.

    + Facilitate support groups and educational sessions on relevant health topics.

    + Maintain accurate and confidential case records, ensuring compliance with HIPAA regulations.

    + Provide crisis intervention and emotional support to patients facing challenging situations.

    + Collaborate with multidisciplinary teams to enhance patient outcomes.

    Work Schedule/Salary:

    This is a full-time, 5-day-per-week position including some evening hours. You must be available for early morning, evening, and/or weekend shifts.

     

    Benefits

     

    Callen-Lorde is a great place to work we’re passionate, mission-driven people who care about health justice for LGBTQ communities. In addition to being part of a fantastic team, all full-time employees are offered a comprehensive benefits package including an exceptional low-cost medical plan option for you, your domestic partner and/or your family, tuition assistance, dental insurance, vision insurance, no cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Learn more about our employee benefits https://callen-lorde.org/benefits/

    Qualifications

    + High school diploma or GED preferred.

    + In the absence of education credentials, experience in social services, case management, and/or health care will be considered.

    + Familiarity with LGBTQIA, HIV and health-related issues and community resources.

    + Strong computer competency, including knowledge of Electronic Medical Records, Computerized Appointment/Billing Programs and other Microsoft Office Programs.

    + Strong customer service orientation.

     

    Desired Characteristics, Skills

     

    + Ability to work with diverse populations, ability to handle multiple, simultaneous tasks.

    + Ability to work independently yet be team focused.

    + Ability to remain calm, focused, and helpful under stress.

    + Knowledge of Microsoft office programs and utilization of these tools for scheduling and communication.

    + Strong communication and interpersonal skills.

    + Bilingual (Spanish/English) preferred.

    + Commitment to the mission of Callen-Lorde’s Diversity, Equity and Inclusion initiatives.

    + Commitment to the mission of Callen-Lorde.