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Customer Service Representative – Call Center

Are you a detail-oriented problem solver with a passion for providing top-notch customer service? Join our dynamic call center team as a Customer Service Representative, where you'll handle inbound calls, assist with prior authorizations, and address general inquiries while maintaining confidentiality.

What You'll Do:

+ Manage high-volume inbound calls and occasional follow-ups (50-100 calls/day).

+ Provide accurate information with professionalism and attention to detail.

+ Utilize multiple systems to track and update customer interactions.

+ Ensure quality and accuracy in data entry.

What You Need:

+ 1+ year of call center experience (within the last 2-3 years).

+ Strong customer service skills within the healthcare or PBM industry.

+ Ability to type 30+ WPM and navigate computer systems efficiently.

Experience Level: Entry Level

Ready to bring your expertise to a thriving team? Apply today!

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Jun 6, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.