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Job duties and responsibilities may include any of the following:

Perform a variety of registration, billing, follow up and collection functions for all payers including self-pay

Verify insurance benefits

Contact patients for necessary information pertaining to registration, billing and collection

Process financial assistance applications

Resolve inquires received pertaining to patient accounts

Post payments, adjustments and denials to patient accounts

Review accounts for outside collection or legal authorization

Works with internal departments to obtain information for external requests including refunds

Acts a liaison to outside vendors

Reviews debits, credits, refunds, bad debt and contractual allowances for accuracy and processes as applicable

Reconciles electronic payment remittances

Knows and follows all billing regulations and corporate compliance plans

Provide feedback to management on issues that impede timeliness or quality of billing and work with management to resolve

Always shows respect and value for our customer and projects an image of professionalism

Independently reviews assigned reports to ensure goals and deadlines are met

Lockbox reconciliation and reporting

Assist management with training new staff

Obtain prior authorization for scheduled services

Perform other duties as assigned

This position is remote after training.

Must have a high school diploma or equivalent

Must demonstrate the ability to accurately and independently solve problems by taking a basic skills test and scoring a minimum of 80%

Must demonstrate excellent communication and interpersonal skills

Must be able to input and retrieve information from a computer, operate a calculator, fax machine and copier

Must have previous experience with computers and office applications

Must be able to move about office and between workstations

Must be able to occasionally lift, move and carry moderately heavy materials

Must demonstrate commitment to exceptional customer service

Must have strong organizations skills and the ability to multi-task

Must have at least 1 year experience in medical registration, billing, customer service or collection

Must be a team player and be supportive of our department and ProMedica mission and values

Must have the ability to manage large volumes of work, ability to quickly learn and retain information regarding issues that present themselves

Salary Range: $31,200-$57,200 annual compensation

We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

**Requisition ID:** 93682