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Job Summary

The Manager – Risk Management assists in the development and implementation of the company's risk management strategies and initiatives with a primary focus on third-party risk management (TPRM) and business continuity management (BCM). The Manager collaborates with various stakeholders and key partners to support risk management programs related to insurance, claims, compliance, safety, loss prevention, business resilience, third-party, and other identified enterprise risks. The role also includes coordination with finance to ensure transparency and accountability in all risk management activities.

Duties and Responsibilities (other duties as assigned)

+ Assist in Administration of compliance and reporting associated to the global corporate insurance program.

+ Manage the company’s third-party risk management processes for non-cyber specific partners, including the configuration, implementation, and administration of any associated risk management tools to ensure compliance with business requirements while also providing general risk management guidance and strategies, as needed.

+ Manage the company’s business continuity and disaster recovery plans for non-cyber specific functions to ensure preparedness for various disruptions by conducting regular risk assessments, impact analyses, and conducting tabletop exercises that support operational resilience.

+ Manage the bond program, ensuring compliance with regulatory or contractual requirements and maintaining relationships with bond issuers and underwriters.

+ Support the claims management process to ensure timely and efficient handling of all claims, collaborating with legal and financial teams as needed.

+ Support the budget for risk management activities, including periodic accurate forecasting for insurance, claims, and other risk-related expenses.

+ Support the enterprise risk management (ERM) program, identifying, assessing, and mitigating risks across the organization with effective assessment tools and methodologies.

+ Support special projects related to risk management as assigned by senior leadership, providing expertise for cross-functional initiatives, including but not limited to, fleet management compliance and assessments, physical and technological safety/security policies, etc.

+ Support the presentation of regular reports on risk management activities and findings to senior management, providing insights and recommendations for continuous improvement.

+ Consistently challenge the enterprise approach to mitigating complex problems by providing innovative solutions that convey a unique understanding of the interdependencies between business objectives, capabilities, and market trends or options.

Education, Experience & Certifications

+ Bachelor’s degree preferred

+ 3 - 4 years’ experience required

Functional Skills

+ Analytical Skills: effectively uses data to renew insurance programs, conduct audits, and generate insights for operations excellence

+ Planning & Prioritization: highest impact, highest value

+ Financial & Business Acumen

+ Communicates Effectively and Candidly

+ Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions

+ Process Improvement: Strive to continually improve

+ Product Innovation: Program success depends on ability to innovate customized solutions

+ Ability to build and leverage talent

+ Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise

+ Ability to effectively communicate, inform, and influence senior leaders

+ Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Our Values

EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.

DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.

INNOVATE TO WIN – We champion and challenge for a better way in all we do.

HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.

BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.

WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.