• Office Assistant - Temporary

    UPMC (Loretto, PA)


    UPMC WorkPartners is hiring a temporary Office Assistant to work onsite at Saint Francis University! This role will work Monday - Friday daylight hours. There may be opportunities to move into a permanent role based on performance and availability.

    Responsibilities

    + *Performs in accordance with system-wide competencies/behaviors.

    + Performs other duties as assigned.

    + Answer questions regarding patient appointments and testing.

    + Answer telephone, screens calls, takes messages, and provides information.

    + Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.

    + Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.

    + Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

    + Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

    + Maintain clean, orderly waiting area including beverage area and reading materials.

    + Prepare patient charts for upcoming appointments.

    + Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.

    + Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

    + Verify necessary information and records in the medical record and computerized scheduling system.

    + High school diploma or equivalent preferred

    + Prior work experience preferred. Previous experience in a medical office is a bonus.

    + Knowledge of medical terminology preferred.

    + Word processing and computer experience preferred.

    Licensure, Certifications, and Clearances:

    UPMC is an Equal Opportunity Employer/Disability/Veteran