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VP of Policy and Digital Services Transformation

124037

RCIS (a division of Zurich North America), is currently hiring a VP of Policy and Agent Digital Transformation and this person will report to the Chief Operations and Technology Officer – Crop Technology. This person will be leading a significant team to create best in class Guidewire digital solutions for agents and customers.

This person can work in a hybrid location in either Anoka, MN OR at the Schaumburg, IL North America HQ.

Responsibilities:

+ Platform manager role – manage the modernization of crop insurance policy administration applications at the retail agency level.

+ This person will be leading a significant team to create best in class Guidewire digital solutions for agents and customers.

+ Manage an application development team, onshore and offshore, 3rd party service provider and vendor resources.

+ Manage 3rd party vendor, budgeting, staffing, and performance.

+ Manage staff budgeting and manpower planning, workforce strategy, and capacity planning.

+ Define, communicate, and execute end-to-end application strategy regarding Crop technology modernization for external facing users.

+ Oversees demand planning process and alignment for modernization of the agent digital experience, retail application at the crop agency level.

+ Develop business solutions and project concepts, creates plans, and oversee implementation of business solutions of moderate to high level of complexity.

+ Manage internal and external business stakeholders and IT delivery partners to ensure service performance meets expectations.

Basic Qualifications:

+ Bachelor’s degree and 10 or more years of experience in the Information Technology areaOR

+ High School Diploma or Equivalent and 10 or more years of experience in the Information Technology areaAND

+ Experience with IT development and/or maintenance.

+ Knowledge of IT standards and policy.

+ Project management experience.

+ People management experience.

Preferred Qualifications:

+ Background with agency digital experience, retail background at an agency level.

+ Strong experience with budgeting, workforce planning and modeling, and workforce strategy.

+ Strong people management skills with internal staff as well as onshore and offshore resources, 3rd party vendors and service providers.

+ Experience managing a 3rd party vendor performance, budget, and delivery.

+ Experience with agent digital experience and creating technology platform for external users.

+ Experience with Guidewire.

+ Experience with Guidewire Policy Center and Agent Digital Services.

+ Experience with distributed delivery of technology.

+ Strong verbal and written communication skills

+ Strong analytical and problem-solving skills.

+ Leadership and people management experience in a team environment.

+ P&C Insurance, Crop Insurance, and Financial Services experience.

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (https://www.zurichna.com/careers/benefits) . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $149,500.00 - $244,900.00, with short-term incentive bonus eligibility set at 25%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (https://www.zurichna.com/careers) to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Edina, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MG1 #LI-DIRECTOR

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