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Administrative Assistant
- UCLA Health (Los Angeles, CA)
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Description
UCLA Health is seeking a detail-oriented Administrative
Assistant to support the executive leadership of the Managed Care Operations
team. Reporting directly to the Director of Managed Care Operations, this role
plays a key part in ensuring the efficiency and effectiveness of daily
departmental operations, including Claims, Configuration, Provider Relations, Member
Services, Quality Management, Credentialing, and Compliance.
The Administrative Assistant will coordinate high-level
schedules, facilitate meetings, manage sensitive documentation, and serve as a
liaison between internal departments and external partners. This role demands
strong independent judgment, discretion, and the ability to manage a fast-paced
workload while supporting strategic initiatives and process improvements.
In this role, you will:
+ Manage complex calendars and prepare meeting materials for executive leadership
+ Coordinate and facilitate internal/external meetings, anticipating needs, attending meetings, preparing minutes, and managing expectations
+ Independently compose business correspondence, agendas, and reports ensuring efficiency with security and controls
+ Work collaboratively with stakeholders assisting with special projects, process improvement efforts, and data analysis
+ Interface with internal departments and external stakeholders to resolve issues and manage communications
+ Demonstrates initiative and pursues opportunities for improving departmental functioning
+ Address unexpected issues by analyzing the situation and developing effective solutions
+ Provide onboarding support, office logistics, and maintain team records and distribution lists
+ Serve as the key administrative resource for Managed Care leadership and their direct reports
+ Prepare necessary travel, when necessary
Salary Range: $29.42 - $42.14 hourly
Qualifications
We're looking for a proactive and organized administrative
professional with:
+ High school diploma and/or equivalent experience
+ Minimum of 3-5 years of demonstrated experience supporting administrative functions at the executive level in a fast-paced organization, required
+ Effective communication and interpersonal skills to interface with department leaders, medical staff, and internal/external partners
+ Technical proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and web applications
+ Some experience with EHR systems are helpful but not required
+ Strong organizational skills and the ability to manage fluctuating priorities and deadlines
+ Familiarity with medical terminology and experience supporting healthcare operations
+ Writing and editing skills to prepare accurate business correspondence and reports
+ Ability to work independently with minimal supervision and handle confidential materials with discretion
+ Strong problem-solving, critical thinking, and project coordination capabilities
+ Commitment to delivering exceptional service and supporting a collaborative team environment
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.
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