• Seafood Clerk

    Hy-Vee Food Stores (Kansas City, MO)


    Additional Considerations (if any):

    Must be 18+

     

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    At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

    Job Description:

    Job Title: Seafood Service Clerk

     

    Department: Seafood

     

    FLSA: Non-Exempt

    General Function:

    Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department.

    Core Competencies:

    + Partnerships

    + Growth mindset

    + Results oriented

    + Customer focused

    + Professionalism

    Reporting Relations:

    Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service Managers

     

    Positions that Report to you: None

     

    Primary Duties and Responsibilities

     

    + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

    + Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.

    + Makes an effort to learn customers’ names and to address them by name whenever possible.

    + Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

    + Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

    + Wraps, weighs, and labels product.

    + Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.

    + Finishes display details including seafood for traying.

    + Prepare and organize seafood items for display.

    + Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

    + Replenishes and organizes the coolers.

    + Reports out-of-stock products to appropriate personnel.

    + Removes trash in a timely manner.

    + Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

    + Adheres to company policies and individual store guidelines.

    + Reports to work when scheduled and on time.

     

    Secondary Duties and Responsibilities

     

    + Prepares some signs for the department.

    + Orders replenishment merchandise as directed by management.

    + Assists in other areas of store as needed.

    + Performs other job-related duties and special projects as required.

     

    Knowledge, Skills, Abilities, and Worker Characteristics

     

    + Commitment to the Hy-Vee Mission and a willingness to promote the values of the company

    + Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables

    + Ability to do simple addition and subtraction; copying figures, counting and recording

    + Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

     

    Education and Experience

     

    + High school diploma or equivalent required

    + Food Safety training;

    + Six months previous related work experience.

    Physical Requirements

    + Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.

    + Must be physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.

    + Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

     

    Working Conditions

     

    This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment.

     

    Equipment

     

    Knives, Grinders, Patty Maker, Slicer, Pallet jack, Tumbler, and Wrapping system

     

    Contacts

     

    Deals with customers on a daily basis and vendors/suppliers on an as needed basis.

     

    Are you ready to smile, apply today.