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Description We are looking for a proactive Sales Support Specialist to join our team in Ann Arbor, Michigan. In this long-term contract position, you will play a pivotal role in assisting the sales department, focusing on high-end clients and ensuring exceptional customer service. This role offers an exciting opportunity to contribute to the growth of the company by supporting sales initiatives and fostering strong customer relationships.

Responsibilities:

• Manage and update customer portfolios by accurately entering information into NetSuite.

• Support the planning and execution of sales and rental events.

• Conduct outreach to prospective clients and follow up on leads to expand the customer base.

• Cross-sell products and services to maximize sales opportunities.

• Monitor pricing and margins to ensure profitability across transactions.

• Provide expert advice on luxury instruments and sales trends to assist customers with their purchasing decisions.

• Deliver a premium sales experience for high-end clientele, ensuring their unique needs are met.

• Set up attractive retail displays and floor items to enhance the shopping experience.

• Address customer complaints regarding pricing or product quality in a timely and effective manner.

• Collaborate with other departments to ensure product availability for customer requests. Requirements Answering Inbound Calls, Communication, Customer Service, Equipment sales, Inbound Sales, Outbound Sales, Data Entry TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .