"Alerted.org

Description We are looking for a skilled Collections Specialist to join our team in Pomona, California. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining a detail-oriented and customer-focused approach. This position requires someone who thrives in a fast-paced environment and possesses strong organizational and follow-up skills.

Responsibilities:

• Manage and monitor accounts receivable to ensure timely payments and reduce aging balances.

• Perform daily collection activities, including contacting customers via phone and email to resolve outstanding invoices.

• Analyze account aging reports and prioritize collections efforts based on volume and urgency.

• Utilize accounting software systems and CRM tools to document and track collection activities.

• Collaborate with other departments as needed to resolve discrepancies and ensure accurate account data.

• Maintain a detail-oriented approach while handling customer inquiries and disputes related to payments.

• Generate reports on collection progress and provide updates to management.

• Apply advanced Excel functions, such as VLOOKUP and pivot tables, to organize and analyze financial data.

• Handle high-volume collections efficiently, ensuring deadlines are met without compromising quality.

• Develop and implement strategies to improve collection processes and reduce overdue balances. Requirements

• Minimum of 2 years' experience in collections, in a B2B environment (Business to Business)

• Proficiency in accounting software systems and CRM tools.

• Strong understanding of accounts receivable and collection processes.

• Ability to handle high-volume collections and prioritize tasks effectively.

• Excellent follow-up and organizational skills.

• Familiarity with Excel functions, including VLOOKUP and pivot tables.

• Exceptional communication and customer service skills.

• Ability to thrive in a fast-paced work environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .