• Service Advisor

    Lithia & Driveway (Temecula, CA)


    Dealership:L0723 DCH Chrysler Jeep Dodge Temecula

     

    Temecula CJD Dealership

     

    Service Advisor

     

    Pay: $3,500-$8,000 per month based on performance

     

    Schedule: 5 days per week with one weekday & Sundays off

     

    As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

    Responsibilities:

    + Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

    + Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

    + Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

    + Communicate additional repair and service needs to the customer based on vehicle inspection.

    + Administer the manufacturer warranty for qualifying vehicle repairs.

    + Keeping customer informed of service specials, completion times and service expenses.

     

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    Qualifications:

    + 5+ years of dealership Service Advisor experience, preferred.

    + ADP and Mopar a plus.

    + Prior experience as an automotive technician a plus.

    + A team player who is focused on providing exemplary customer service.

    + Basic mechanical understanding of an automobile.

    + Acceptable driving record and a valid driver's license

     

    This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross Profit & Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. Estimated Annual Earnings: $56,630.00-$154,512.00. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.Additional benefits offered include:▪ Health insurance coverage▪ An employee wellness program▪ Life and disability insurance▪ Retirement savings plan▪ Paid holidays▪ Paid time off (PTO)Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/We offer best in class industry benefits:

     

    + Competitive pay

    + Medical, Dental and Vision Plans

    + Paid Holidays & PTO

    + Short and Long-Term Disability

    + Paid Life Insurance

    + 401(k) Retirement Plan

    + Employee Stock Purchase Plan

    + Lithia Learning Center

    + Vehicle Purchase Discounts

    + Wellness Programs

     

    High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.