"Alerted.org

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions; Southern States Material Handling solves problems.

As a Parts and Delivery Associate with Southern States Material Handling : Contribute to making Southern States TOYOTAlift a leader in the material handling industry by supporting internal and external customers in supplying parts and accessories, and processing all parts needs, assisting to maintain an effective parts inventory, and delivery of parts to customers for standard deliveries or pick-ups and the effective management of customer consignment lockers.

Come be a part of our Toyota/Raymond family!

Top of the Line Benefits!!

* 401(k) with company matching

* Dental insurance

* Health insurance

* Vision Insurance

* PTO and Vacation

* Paid Holidays

* Flexible Spending Account

* Life Insurance

What you Need/Basic Qualifications:

* 1-2 years in parts sales preferred

* Valid State Driver’s license

* Forklift or material handling parts sales experience or product knowledge is highly desirable.

* Proficiency with MS Office including Word, Excel, Outlook

* Windows XP knowledge

* Ability to type 25+ wpm.

* Goal-oriented and ability to self-start and take on new challenges.

* Demonstrate above average time management, organizational, creativity, and cooperation skills Exceptional customer service and telephone etiquette.

* Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments.

* Excellent verbal and written communication skills

* Ability to effectively present information and respond to questions one-on-one and in small groups with customers, managers, and other employees.

* Critical thinking and problem-solving skills

* Ability to lift up to 55 lbs.

Education and Certification Needed:

* High school diploma or GED

* At least 12 months related work experience, or combination of education and work experience

* Current ASE Parts Specialist Certification P1 or P2 is highly desirable.

What you’ll Do:

* Maintain customer consignment physical inventories.

* Visit assigned customer locations weekly and perform physical count of parts inventory.

* Log the difference between what customer has versus predetermined set level ensuring that next time customer location is visited, this used inventory is replenished.

* Maintain a log on each customer consignment that shows customer name, last inventory date and last parts stocking update.

* Gather parts to fulfill orders and load them into delivery vehicle.

* Unload parts at customer location according to their specifications

* Review any suggestions for stocking amounts/levels with Parts manager before making or suggesting changes with customer.

* While at customer sites, survey regularly for additional sales/solutions opportunities.

* Always focus on safety while driving and delivering parts.

* Ensure SSMH delivery vehicles are returned to the branch nightly unless specifically approved by the Branch Operations Manager.

* If consignment duties are complete for the day/week, perform regular parts associate duties (see below).

Parts Associate Major Responsibilities:

* Answer incoming parts calls and process customer orders.

* Process parts orders for road and shop technicians

* Assist and interact with walk-in customers.

* Lookup parts in electronic catalogs

* Create sales quotes and invoices.

* Operate a forklift to assist in loading/unloading parts and managing inventory as required at branch location.

* Conduct inventory.

* Ability to work in a constant state of alertness and safe manner.

* Additional duties may include:

* Put away stock.

* Locate items in inventory.

* Press tires

* Service van replenishment