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We are dedicated to advancing Chase's digital ecosystem by delivering exceptional customer experiences throughout the purchasing journey. Our mission is to connect customers with partner brands and benefits in intuitive, simple, and meaningful ways, helping them maximize their financial potential. We seek a Product Manager passionate about creating engaging digital and partner experiences. You will contribute to product strategy, manage relationships, and prioritize key initiatives. Your focus will be on developing features and digital experiences for Card-member and Commerce Benefits, solving customer problems, and contributing to the product vision.

Job Summary:

As a Senior Product Associate in the Benefits team, you will drive continuous product innovation and delivery, enabling customers to easily discover and utilize benefits, enhancing their relationship with Chase.

Job Responsibilities:

+ Gather and refine requirements in Jira, aligning with customer and business stakeholder priorities

+ Collaborate with Scrum teams to create requirements, prioritize the backlog, and ensure features meet acceptance criteria for production readiness

+ Operate in an Agile environment to develop phased delivery and go-to-market plans with partners

+ Lead work streams with cross-functional partners (strategy, product, design, technology, finance, controls, ops, marketing) to prioritize delivery and innovation roadmaps

+ Maintain deep knowledge of user experience insights and journeys, using analysis to anticipate trends and refine the backlog

+ Manage stakeholder expectations through strong communication and effective partnerships

Required Qualifications, Capabilities, and Skills:

+ 3+ years of product management experience

+ Proficiency in Agile product development techniques and practices, including Jira and Confluence

+ Strong ability to influence and collaborate with cross-functional teams, including product, technology, data, and design stakeholders

+ Demonstrated ability to work effectively within a team environment while taking individual responsibility

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans