• Customer Support Consultant

    Reynolds & Reynolds (College Station, TX)


    Position Description

    As a Customer Support Consultant, you will assist our customers by phone and email to troubleshoot issues and gather information to learn more about their needs and expectations. You will work to explain possible solutions, confirm issue resolution and ensure clients feel supported in using Reynolds and Reynolds products and services. We have several entry-level positions for those who enjoy problem solving, critical thinking, and working with others on a daily basis. Training is provided and you will have the ability to learn more about our industry and gain certifications on many of the products and services we provide to dealerships.

     

    Training

    Requirements

    Associate\u2019s degree or equivalent customer service experience preferred~^~Exceptional written and verbal communication skills~^~High attention to detail~^~Strong customer service skills

    Benefits

    Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

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