• Housekeeping Supervisor

    Omni Hotels (Hot Springs, VA)


    Location

     

    The Omni Homestead Resort & Spa

     

    Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

     

    The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

    Job Description

    To ensure that the cleaning and servicing of guestrooms meet the Omni standards.

    Responsibilities

    + Inspects the cleaning and servicing of guestrooms. Completes a minimum of two inspection forms for stayover or departure daily.

    + Assigns special assignments as directed by the Director of Housekeeping

    + Conduct daily conversations with GRA in assigned areas and ensure all necessary rooms in assigned areas are completed.

    + Walk pick up and vacant clean rooms that are left from the previous night and communicate the status to the office coordinator.

    + Reports on any repairs or discrepancies in guest rooms. Follow up with housekeeping management on delays with repairs or deficiencies in guest rooms.

    + Ensures that all GRA’s have appropriate supplies and linens.

    + Ensure line-level staff are in proper uniform and are abiding by the grooming policy.

    + Assists in the cleaning of guest rooms when necessary.

    + Ensures that the GRA’s housekeeping cart is neat and well organized.

    + Ensures that linen closets on guest room floors are in good condition.

    + Walk section by end of day to make sure hallways are clear of trash and linen

    + And any other task assigned by management

    Qualifications

    + Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.

    + Ability to maintain 4-Diamond level cleanliness standards.

    + Ability to work with management on special projects.

    + Strong attention to detail with a sense of urgency as required.

    + Property Management System such as OPERA experience is a plus!

    + Bilingual is a plus!

    + Must be able to lift a minimum of 50 lbs.

    + Must be able to push or pull a minimum of 75 lbs.

    + Must be able to communicate via radio and phone as needed.

    + Ability to work all shifts with open availability, including weekends and holidays.

     

    Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

     

    Job LocationsUS-VA-Hot Springs

     

    Posted Date1 week ago(5/18/2025 7:22 PM)

     

    Requisition ID 2025-123254

     

    # of Openings 2

     

    Category (Portal Searching) Housekeeping